facebook tracking Hanover Hill Health Care Center, Manchester NH: CMS Ratings
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Hanover Hill Health Care Center

All states › New Hampshire › Manchester › Hanover Hill Health Care Center

700 Hanover Street Manchester, NH 03104 · Hillsborough County

(603) 627-3826

All 9 nursing homes in Manchester, NH (9 take Medicaid)

Accepts Medicare Accepts Medicaid 124 certified beds For profit

CMS certification number 305009 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Hanover Hill Health Care Center a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Hanover Hill Health Care Center as of October 2026.

CMS rates it 4 out of 5 stars overall, above the New Hampshire average of 3.0. Inspectors issued 7 citations in the last three years. CMS imposed 1 penalty, including $8,512 in fines, in that time. For short-term rehab patients CMS rates quality 4 out of 5; for long-term residents, 4 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 2.92 hours per resident per day at Hanover Hill Health Care Center, below the New Hampshire median of 3.66 (US median: 3.72). About 0.36 of those hours are from registered nurses. On weekends it falls to 2.46 hours, 16% below its all-week average. Ask how weekends are staffed. 25% of nursing staff left within a year (New Hampshire median 43%). That is lower than most homes in New Hampshire, a sign of a steadier team.

Nursing care per resident per day 2.92 hours
Below the New Hampshire median of 3.66 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.36 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 2.46 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 25% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 15.4% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds124
Residents per day 114 About 92% of beds filled, on average
OwnershipFor profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceJuly 1970
Legal business nameHANOVER HILL HEALTH CARE CENTER SERVICES INC.

Paying for care at Hanover Hill Health Care Center: Medicare and Medicaid

Hanover Hill Health Care Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New Hampshire's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on March 10, 2026 and found 1 deficiency. In total, inspectors issued 7 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 7 citations at Hanover Hill Health Care Center across 2 inspection dates. 1 was at the actual-harm level (G–I), most recently on December 12, 2024. The most common areas cited were pharmacy service (2) and resident assessment and care planning (2). The most serious was cited under the CMS rule to "ensure that residents are free from significant medication errors" (tag F0760, level G, December 12, 2024).

March 10, 2026 · 1 citation

DEnsure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0658 · Deficient, Provider has date of correction (Mar 23, 2026)

December 12, 2024 · 6 citations, includes actual harm

GEnsure that residents are free from significant medication errors.

Actual harm · Pharmacy Service Deficiencies · Tag F0760 · Past Non-Compliance (Nov 13, 2024)

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Jan 21, 2025)

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Jan 22, 2025)

DPASARR screening for Mental disorders or Intellectual Disabilities

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0645 · Deficient, Provider has date of correction (Jan 8, 2025)

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Jan 22, 2025)

CConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Potential for minimal harm · Administration Deficiencies · Tag F0838 · Deficient, Provider has date of correction (Dec 12, 2024)

Questions to ask on a tour of Hanover Hill Health Care Center

  1. Inspectors cited the home at the actual-harm level on December 12, 2024 under the rule on pharmacy service. What changed afterwards, and can I see the plan of correction?
  2. CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
  3. Weekend staffing is 16% below the all-week average. Who is on duty on Saturday nights?
  4. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  5. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years, including $8,512 in fines.

DateTypeAmount or length
Dec 12, 2024 Fine $8,512

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 4/5 2/5 4/5
August 2026 3/5 3/5 3/5 4/5
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Location

Hospitals near Hanover Hill Health Care Center

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 0.4 mi
    Elliot Hospital Manchester
    Emergency room ★★☆☆☆ Medicare overall 2 of 5
    Median ER visit 4h 51m for patients treated and sent home
  • 2.0 mi
    Catholic Medical Center Manchester
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 3h 41m for patients treated and sent home
  • 9.8 mi
    Parkland Medical Center Derry
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 2h 0m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

St Joseph Residence Manchester · 0.1 mi away ★★★★☆ Inspection 3/5 · Staffing 5/5 22 beds · Medicaid
Saint Teresa Rehabilitation & Nursing Center Manchester · 0.5 mi away ★★☆☆☆ Inspection 2/5 · Staffing 4/5 51 beds · Medicaid
Mount Carmel Rehabilitation and Nursing Center Manchester · 1.1 mi away ★★★☆☆ Inspection 3/5 · Staffing 4/5 122 beds · Medicaid
Maple Leaf Health Care Center Manchester · 1.1 mi away ★★★★★ Inspection 5/5 · Staffing 2/5 114 beds · Medicaid
Villa Crest Nursing and Retirement Center Manchester · 1.3 mi away ★★★☆☆ Inspection 3/5 · Staffing 3/5 126 beds · Medicaid

More nursing homes near Hanover Hill Health Care Center ›   All nursing homes in Manchester ›

Compare Hanover Hill Health Care Center with the 3 closest homes side by side ›

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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/new-hampshire/manchester/hanover-hill-health-care-center/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.