All states › New Hampshire › Peterborough › Pheasant Wood Center
50 Pheasant Road Peterborough, NH 03458 · Hillsborough County
CMS certification number 305059 · See this home on Medicare Care Compare
Is Pheasant Wood Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Pheasant Wood Center as of October 2026.
CMS rates it 1 out of 5 stars overall, below the New Hampshire average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.31 hours per resident per day at Pheasant Wood Center, below the New Hampshire median of 3.66 (US median: 3.72). About 0.65 of those hours are from registered nurses. On weekends it falls to 2.93 hours, 12% below its all-week average. 39% of nursing staff left within a year (New Hampshire median 43%).
About this nursing home
Paying for care at Pheasant Wood Center: Medicare and Medicaid
Pheasant Wood Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New Hampshire's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 16, 2026 and found 8 deficiencies. In total, inspectors issued 22 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 22 citations at Pheasant Wood Center across 4 inspection dates, 3 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on July 16, 2026. The most common areas cited were pharmacy service (5) and resident rights (4). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level G, July 16, 2026). 2 citations were under CMS's abuse, neglect and exploitation rules.
July 16, 2026 · 8 citations
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
DProvide and implement an infection prevention and control program.
DKeep all essential equipment working safely.
CConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
June 13, 2025 · 7 citations
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
BGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
June 27, 2024 · 5 citations · includes complaint inspection
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DKeep all essential equipment working safely.
BEnsure each resident receives an accurate assessment.
November 7, 2023 · 2 citations · includes complaint inspection
DRespond appropriately to all alleged violations.
DEnsure services provided by the nursing facility meet professional standards of quality.
Questions to ask on a tour of Pheasant Wood Center
- Inspectors cited the home at the actual-harm level on July 16, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 13, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $16,350 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jul 16, 2026 | Fine | $16,350 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 3/5 | 4/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 4/5 |
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Location
Hospitals near Pheasant Wood Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
1.0 mi
Monadnock Community Hospital PeterboroughEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 16m for patients treated and sent home
- 5.5 mi
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18.2 mi
Cheshire Medical Center KeeneEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 34m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
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Other Genesis Healthcare nursing homes in New Hampshire
- Applewood Center · Winchester · 5 stars
- Crestwood Center · Milford · 4 stars
- Exeter Center · Exeter · 3 stars
- Keene Center, Genesis Healthcare · Keene · 3 stars
- Country Village Center, Genesis Healthcare · Lancaster · 3 stars
- Hackett Hill Healthcare Center · Manchester · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 183 Genesis Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.