All states › New Jersey › New Milford › CareOne at New Milford
800 River Road New Milford, NJ 07646 · Bergen County
CMS certification number 315306 · See this home on Medicare Care Compare
Is CareOne at New Milford a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for CareOne at New Milford as of October 2026.
CMS rates it 2 out of 5 stars overall, below the New Jersey average of 3.5.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 2.66 hours per resident per day at CareOne at New Milford, below the New Jersey median of 3.67 (US median: 3.72). About 0.52 of those hours are from registered nurses. On weekends it falls to 2.29 hours, 14% below its all-week average. 15.5% of nursing staff left within a year (New Jersey median 38.1%). That is lower than most homes in New Jersey, a sign of a steadier team. 2 administrators left in the past year.
About this nursing home
Paying for care at CareOne at New Milford: Medicare and Medicaid
CareOne at New Milford is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New Jersey's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 6, 2025 and found 12 deficiencies, plus 6 from complaint inspections in the same period. In total, inspectors issued 32 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 32 citations at CareOne at New Milford across 6 inspection dates, 8 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on March 6, 2025 (complaint inspection). The most common areas cited were resident assessment and care planning (7) and quality of life and care (6). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, March 6, 2025). 4 citations were under CMS's abuse, neglect and exploitation rules.
July 1, 2026 · 1 citation · includes complaint inspection
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
May 15, 2026 · 1 citation · includes complaint inspection
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
March 6, 2025 · 16 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure each resident receives an accurate assessment.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DProvide and implement an infection prevention and control program.
DConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
January 26, 2024 · 2 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
January 18, 2023 · 10 citations
EEnsure services provided by the nursing facility meet professional standards of quality.
EObserve each nurse aide's job performance and give regular training.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide and implement an infection prevention and control program.
January 26, 2021 · 2 citations
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide safe and appropriate respiratory care for a resident when needed.
Questions to ask on a tour of CareOne at New Milford
- Inspectors cited the home at the immediate-jeopardy level on March 6, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on May 15, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $15,334 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Mar 6, 2025 | Fine | $15,334 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 2/5 | 4/5 |
| August 2026 | 3/5 | 2/5 | 3/5 | 5/5 |
Add this rating badge to your websiteFree. Shows CareOne at New Milford's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near CareOne at New Milford
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
2.7 mi
Bergen Regional Medical Center ParamusEmergency roomMedian ER visit 2h 25m for patients treated and sent home
-
3.2 mi
Holy Name Medical Center TeaneckEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 24m for patients treated and sent home
-
3.4 mi
Englewood Hospital and Medical Center EnglewoodEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 3m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near CareOne at New Milford › All nursing homes in New Milford ›
Compare CareOne at New Milford with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- New Jersey Veterans Memorial Home at Paramus · Paramus · 5 stars · 2.9 mi
- Emerson Health Care Center · Emerson · 5 stars · 3.2 mi
- Careone at Valley · Westwood · 5 stars · 3.9 mi
- Doctors Subacute Healthcare · Paterson · 5 stars · 8.4 mi
Other Careone nursing homes in New Jersey
- Careone at Wayne · Wayne · 5 stars
- CareOne at Wall · Wall · 5 stars
- Careone at Holmdel · Holmdel · 5 stars
- Careone at Valley · Westwood · 5 stars
- Careone at Somerset Valley · Bound Brook · 4 stars
- CareOne at Moorestown · Moorestown · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 37 Careone nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.