All states › New Jersey › Phillipsburg › Complete Care at Phillipsburg
843 Wilbur Avenue Phillipsburg, NJ 08865 · Warren County
All 3 nursing homes in Phillipsburg, NJ (3 take Medicaid)
CMS certification number 315311 · See this home on Medicare Care Compare
Is Complete Care at Phillipsburg a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Complete Care at Phillipsburg as of October 2026.
CMS rates it 5 out of 5 stars overall, above the New Jersey average of 3.5.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.37 hours per resident per day at Complete Care at Phillipsburg, below the New Jersey median of 3.67 (US median: 3.72). About 0.62 of those hours are from registered nurses. On weekends it falls to 2.73 hours, 19% below its all-week average. Ask how weekends are staffed. 50.9% of nursing staff left within a year (New Jersey median 38.1%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there. 2 administrators left in the past year.
About this nursing home
Paying for care at Complete Care at Phillipsburg: Medicare and Medicaid
Complete Care at Phillipsburg is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New Jersey's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 1, 2026 and found 7 deficiencies. In total, inspectors issued 14 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 14 citations at Complete Care at Phillipsburg across 3 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 14 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were infection control (3) and pharmacy service (3). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, February 24, 2025).
July 1, 2026 · 7 citations
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EProvide and implement an infection prevention and control program.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
February 24, 2025 · 4 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DPASARR screening for Mental disorders or Intellectual Disabilities
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide and implement an infection prevention and control program.
January 9, 2023 · 3 citations
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Complete Care at Phillipsburg
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Weekend staffing is 19% below the all-week average. Who is on duty on Saturday nights?
- Nursing staff turnover was 50.9% a year. How many of the staff come from agencies?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 2/5 | 5/5 |
| August 2026 | 3/5 | 4/5 | 1/5 | 4/5 |
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Location
Hospitals near Complete Care at Phillipsburg
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.4 mi
Warren Hospital PhillipsburgEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 20m for patients treated and sent home
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3.7 mi
Easton Hospital EastonEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 1h 41m for patients treated and sent home
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12.6 mi
St Luke's Hospital Bethlehem BethlehemEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 12m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Other Complete Care nursing homes in New Jersey
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- Complete Care at Arbors · Toms River · 5 stars
- Complete Care at Mercerville · Hamilton Township · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 85 Complete Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.