All states › New Jersey › Toms River › Complete Care at Green Acres
1931 Lakewood Road Toms River, NJ 08755 · Ocean County
All 9 nursing homes in Toms River, NJ (8 take Medicaid)
CMS certification number 315265 · See this home on Medicare Care Compare
Is Complete Care at Green Acres a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Complete Care at Green Acres as of October 2026.
CMS rates it 5 out of 5 stars overall, above the New Jersey average of 3.5.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.86 hours per resident per day at Complete Care at Green Acres, above the New Jersey median of 3.67 (US median: 3.72). About 0.54 of those hours are from registered nurses. On weekends it falls to 3.51 hours, 9% below its all-week average. 49.1% of nursing staff left within a year (New Jersey median 38.1%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there. 2 administrators left in the past year.
About this nursing home
Paying for care at Complete Care at Green Acres: Medicare and Medicaid
Complete Care at Green Acres is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New Jersey's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 31, 2025 and found 1 deficiency, plus 1 from complaint inspections in the same period. In total, inspectors issued 12 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 12 citations at Complete Care at Green Acres across 4 inspection dates, 3 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 12 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were infection control (3) and resident assessment and care planning (3). The most serious was cited under the CMS rule to "ensure food and drink is palatable, attractive, and at a safe and appetizing temperature" (tag F0804, level E, February 8, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
July 31, 2025 · 2 citations · includes complaint inspection
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DImplement a program that monitors antibiotic use.
July 9, 2024 · 1 citation
DProvide and implement an infection prevention and control program.
February 8, 2024 · 6 citations · includes complaint inspection
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProvide and implement an infection prevention and control program.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide activities to meet all resident's needs.
November 10, 2021 · 3 citations
EEnsure that the resident and his/her doctor meet face-to-face at all required visits.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Questions to ask on a tour of Complete Care at Green Acres
- CMS cited the home under its abuse and neglect rules on February 8, 2024. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 49.1% a year. How many of the staff come from agencies?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 5/5 | 2/5 | 5/5 |
| August 2026 | 5/5 | 5/5 | 2/5 | 5/5 |
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Location
Hospitals near Complete Care at Green Acres
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 0.9 mi
-
3.4 mi
Monmouth Medical Center-Southern Campus LakewoodEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 21m for patients treated and sent home
-
4.1 mi
Community Medical Center Toms RiverEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 3h 0m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Other Complete Care nursing homes in New Jersey
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- Complete Care at Court House · Cape May Court House · 5 stars
- Complete Care at Arbors · Toms River · 5 stars
- Complete Care at Phillipsburg · Phillipsburg · 5 stars
- Complete Care at Mercerville · Hamilton Township · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 85 Complete Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.