All states › New Mexico › Roswell › Casa Maria Healthcare
1601 South Main Street Roswell, NM 88203 · Chaves County
All 3 nursing homes in Roswell, NM (3 take Medicaid)
CMS certification number 325086 · See this home on Medicare Care Compare
Is Casa Maria Healthcare a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Casa Maria Healthcare as of October 2026.
CMS rates it 1 out of 5 stars overall, below the New Mexico average of 2.9.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.46 hours per resident per day at Casa Maria Healthcare, about the same as the New Mexico median of 3.44 (US median: 3.72). About 0.42 of those hours are from registered nurses. On weekends it falls to 2.94 hours, 15% below its all-week average. Ask how weekends are staffed. 54.1% of nursing staff left within a year (New Mexico median 54.5%). 2 administrators left in the past year.
About this nursing home
Paying for care at Casa Maria Healthcare: Medicare and Medicaid
Casa Maria Healthcare is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New Mexico's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on December 18, 2025 and found 15 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 56 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 56 citations at Casa Maria Healthcare across 11 inspection dates, 15 of them from complaint investigations. 4 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on September 10, 2024 (complaint inspection). The most common areas cited were quality of life and care (10) and resident rights (10). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level K, December 22, 2023). 6 citations were under CMS's abuse, neglect and exploitation rules.
August 14, 2026 · 2 citations · includes complaint inspection
FMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
June 25, 2026 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
February 5, 2026 · 1 citation · includes complaint inspection
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
December 18, 2025 · 15 citations
FPost nurse staffing information every day.
FEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
FRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
EPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
ECreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
ETry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
EEnsure each resident’s drug regimen must be free from unnecessary drugs.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure medication error rates are not 5 percent or greater.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
September 11, 2025 · 2 citations · includes complaint inspection
EProvide care and assistance to perform activities of daily living for any resident who is unable.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
September 20, 2024 · 19 citations
FHonor the resident's right to manage his or her financial affairs.
FEnsure residents have reasonable access to and privacy in their use of communication methods.
FEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
FEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
FEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EAllow resident to participate in the development and implementation of his or her person-centered plan of care.
EHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EEnsure each resident receives an accurate assessment.
EProvide activities to meet all resident's needs.
EAssist a resident in gaining access to vision and hearing services.
EEnsure medication error rates are not 5 percent or greater.
EEnsure that residents are free from significant medication errors.
EProvide or obtain dental services for each resident.
EProvide and implement an infection prevention and control program.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
EEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
September 10, 2024 · 2 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
April 25, 2024 · 2 citations · includes complaint inspection
FHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
EEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
March 13, 2024 · 3 citations, includes immediate jeopardy · includes complaint inspection
JTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
JRespond appropriately to all alleged violations.
HProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
December 22, 2023 · 2 citations, includes immediate jeopardy · includes complaint inspection
KProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
July 7, 2023 · 7 citations
FPost nurse staffing information every day.
FEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FDispose of garbage and refuse properly.
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Questions to ask on a tour of Casa Maria Healthcare
- Inspectors cited the home at the immediate-jeopardy level on December 22, 2023 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on February 5, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Weekend staffing is 15% below the all-week average. Who is on duty on Saturday nights?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $99,368 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Sep 10, 2024 | Fine | $36,895 |
| Mar 13, 2024 | Fine | $41,861 |
| Dec 22, 2023 | Fine | $20,612 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 2/5 | 4/5 |
| August 2026 | 1/5 | 1/5 | 2/5 | 4/5 |
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Location
Hospitals near Casa Maria Healthcare
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
2.9 mi
Roswell Regional Hospital RoswellEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 10m for patients treated and sent home
-
3.5 mi
Eastern New Mexico Medical Center RoswellEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 3h 8m for patients treated and sent home
- 4.1 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Casa Maria Healthcare › All nursing homes in Roswell ›
Compare Casa Maria Healthcare with the 3 closest homes side by side ›
Other Opco Skilled Management nursing homes in New Mexico
- Farmington Wellness & Rehabilitation · Farmington · 5 stars
- Odelia Healthcare · Albuquerque · 5 stars
- Desert Springs Health Care · Hobbs · 5 stars
- Gallup Nursing & Rehabilitation · Gallup · 5 stars
- Lovington Healthcare · Lovington · 5 stars
- San Juan Care Center · Farmington · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 68 Opco Skilled Management nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.