All states › New York › Canton › United Helpers Canton Nursing Home
205 State Street Road Canton, NY 13617 · St. Lawrence County
CMS certification number 335566 · See this home on Medicare Care Compare
Is United Helpers Canton Nursing Home a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for United Helpers Canton Nursing Home as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the New York average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 2.89 hours per resident per day at United Helpers Canton Nursing Home, below the New York median of 3.57 (US median: 3.72). About 0.60 of those hours are from registered nurses. On weekends it falls to 2.36 hours, 18% below its all-week average. Ask how weekends are staffed. 39% of nursing staff left within a year (New York median 38.3%).
About this nursing home
Paying for care at United Helpers Canton Nursing Home: Medicare and Medicaid
United Helpers Canton Nursing Home is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New York's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 9, 2024 and found 3 deficiencies, plus 1 from complaint inspections in the same period. CMS notes that this home's most recent inspection was more than two years ago. In total, inspectors issued 10 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 10 citations at United Helpers Canton Nursing Home across 4 inspection dates, 1 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on June 10, 2026. The most common areas cited were resident rights (3) and pharmacy service (2). The most serious was cited under the CMS rule to "immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident" (tag F0580, level G, June 10, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.
June 10, 2026 · 1 citation · includes complaint inspection
GImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
August 9, 2024 · 3 citations
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DEnsure that residents are free from significant medication errors.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
June 9, 2022 · 3 citations
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DRespond appropriately to all alleged violations.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
June 28, 2019 · 3 citations
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Questions to ask on a tour of United Helpers Canton Nursing Home
- Inspectors cited the home at the actual-harm level on June 10, 2026 under the rule on resident rights. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 9, 2022. How are staff trained, and how are concerns reported?
- Weekend staffing is 18% below the all-week average. Who is on duty on Saturday nights?
- The home averages about 57% of its beds filled. Are any units closed?
- The last standard inspection was more than two years ago. Can I see any recent complaint inspection results?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $13,065 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jun 10, 2026 | Fine | $13,065 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 3/5 | 3/5 |
| August 2026 | 3/5 | 3/5 | 4/5 | 4/5 |
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Location
Hospitals near United Helpers Canton Nursing Home
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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9.9 mi
Canton-Potsdam Hospital PotsdamEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 22m for patients treated and sent home
- 16.2 mi
- 17.5 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.