All states › New York › Jackson Heights › Regal Heights Rehabilitation and Health Care Center
70-05 35th Avenue Jackson Heights, NY 11372 · Queens County
CMS certification number 335820 · See this home on Medicare Care Compare
Is Regal Heights Rehabilitation and Health Care Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Regal Heights Rehabilitation and Health Care Center as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the New York average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.20 hours per resident per day at Regal Heights Rehabilitation and Health Care Center, below the New York median of 3.57 (US median: 3.72). About 0.77 of those hours are from registered nurses. On weekends it falls to 3.01 hours, 6% below its all-week average. 27.6% of nursing staff left within a year (New York median 38.3%). That is lower than most homes in New York, a sign of a steadier team.
About this nursing home
Paying for care at Regal Heights Rehabilitation and Health Care Center: Medicare and Medicaid
Regal Heights Rehabilitation and Health Care Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New York's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 17, 2026 and found 4 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 20 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 20 citations at Regal Heights Rehabilitation and Health Care Center across 3 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 20 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (5) and resident rights (4). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, February 17, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.
February 17, 2026 · 5 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FKeep all essential equipment working safely.
EAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
December 1, 2023 · 9 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DKeep residents' personal and medical records private and confidential.
DEnsure each resident receives an accurate assessment.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DHonor each resident's preferences, choices, values and beliefs.
DProvide safe, appropriate pain management for a resident who requires such services.
DEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
September 10, 2021 · 6 citations
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide activities to meet all resident's needs.
DProvide appropriate foot care.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Questions to ask on a tour of Regal Heights Rehabilitation and Health Care Center
- CMS cited the home under its abuse and neglect rules on February 17, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 3/5 | 5/5 |
| August 2026 | 3/5 | 2/5 | 3/5 | 5/5 |
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Location
Hospitals near Regal Heights Rehabilitation and Health Care Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.7 mi
Elmhurst Hospital Center New YorkEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 4h 38m for patients treated and sent home
- 3.1 mi
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3.2 mi
New York-Presbyterian Hospital New YorkEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 44m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Regal Heights Rehabilitation and Health Care Center › All nursing homes in Jackson Heights ›
Compare Regal Heights Rehabilitation and Health Care Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- New York Center for Rehabilitation & Nursing · Astoria · 5 stars · 2.2 mi
- Dry Harbor Nursing Home · Middle Village · 5 stars · 2.5 mi
- Coler Rehabilitation and Nursing Care Center · Roosevelt Island · 5 stars · 3.1 mi
- Forest View Center for Rehabilitation & Nursing · Forest Hills · 5 stars · 3.2 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.