All states › New York › Jamaica › Highland Care Center
91 31 175th Street Jamaica, NY 11432 · Queens County
All 6 nursing homes in Jamaica, NY (6 take Medicaid)
CMS certification number 335505 · See this home on Medicare Care Compare
Is Highland Care Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Highland Care Center as of October 2026.
CMS rates it 4 out of 5 stars overall, above the New York average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 2.97 hours per resident per day at Highland Care Center, below the New York median of 3.57 (US median: 3.72). About 0.42 of those hours are from registered nurses. On weekends it falls to 2.63 hours, 12% below its all-week average. 24.6% of nursing staff left within a year (New York median 38.3%). That is lower than most homes in New York, a sign of a steadier team.
About this nursing home
Paying for care at Highland Care Center: Medicare and Medicaid
Highland Care Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New York's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 28, 2026 and found 2 deficiencies. In total, inspectors issued 13 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 13 citations at Highland Care Center across 3 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 13 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were resident rights (3) and freedom from abuse, neglect, and exploitation (2). The most serious was cited under the CMS rule to "provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift" (tag F0725, level F, April 28, 2026). 2 citations were under CMS's abuse, neglect and exploitation rules.
April 28, 2026 · 2 citations
FProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
February 6, 2024 · 4 citations
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
December 21, 2021 · 7 citations
FProvide and implement an infection prevention and control program.
DProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Questions to ask on a tour of Highland Care Center
- CMS cited the home under its abuse and neglect rules on February 6, 2024. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 2/5 | 4/5 |
| August 2026 | 4/5 | 4/5 | 2/5 | 4/5 |
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Location
Hospitals near Highland Care Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.6 mi
Queens Hospital Center JamaicaEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 4h 5m for patients treated and sent home
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1.6 mi
Jamaica Hospital Med Center JamaicaEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 3h 47m for patients treated and sent home
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2.7 mi
New York Hospital Medical Center of Queens New YorkEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 4h 40m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Highland Care Center › All nursing homes in Jamaica ›
Compare Highland Care Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Margaret Tietz Center for Nursing Care · Jamaica · 5 stars · 0.0 mi
- Chapin Home for the Aging · Jamaica · 5 stars · 0.0 mi
- Hollis Park Manor Nursing Home · Hollis · 5 stars · 1.4 mi
- Jamaica Hospital Nursing Home Co · Jamaica · 5 stars · 1.6 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.