All states › New York › Lackawanna › Mercy Hospital Skilled Nursing Facility
55 Melroy Avenue Lackawanna, NY 14218 · Erie County
CMS certification number 335308 · See this home on Medicare Care Compare
Is Mercy Hospital Skilled Nursing Facility a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Mercy Hospital Skilled Nursing Facility as of October 2026.
CMS rates it 5 out of 5 stars overall, above the New York average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.87 hours per resident per day at Mercy Hospital Skilled Nursing Facility, above the New York median of 3.57 (US median: 3.72). About 0.67 of those hours are from registered nurses. On weekends it falls to 4.37 hours, 10% below its all-week average. 42.7% of nursing staff left within a year (New York median 38.3%).
About this nursing home
Paying for care at Mercy Hospital Skilled Nursing Facility: Medicare and Medicaid
Mercy Hospital Skilled Nursing Facility is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New York's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
This home is located in a hospital.
Health inspections
The most recent standard inspection was on July 24, 2025 and found 3 deficiencies. In total, inspectors issued 4 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 4 citations at Mercy Hospital Skilled Nursing Facility across 2 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 4 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were freedom from abuse, neglect, and exploitation (1) and pharmacy service (1). The most serious was cited under the CMS rule to "try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail" (tag F0700, level E, July 24, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.
July 24, 2025 · 3 citations
ETry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DEnsure services provided by the nursing facility meet professional standards of quality.
July 29, 2022 · 1 citation
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
Questions to ask on a tour of Mercy Hospital Skilled Nursing Facility
- CMS cited the home under its abuse and neglect rules on July 24, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 5/5 | 5/5 |
| August 2026 | 5/5 | 4/5 | 4/5 | 5/5 |
Add this rating badge to your websiteFree. Shows Mercy Hospital Skilled Nursing Facility's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near Mercy Hospital Skilled Nursing Facility
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
1.5 mi
Mercy Hospital BuffaloEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 5h 7m for patients treated and sent home
-
3.6 mi
Kaleida Health BuffaloEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 50m for patients treated and sent home
- 4.6 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Mercy Hospital Skilled Nursing Facility › All nursing homes in Lackawanna ›
Compare Mercy Hospital Skilled Nursing Facility with the 3 closest homes side by side ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.