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The Pines Healthcare & Rehab CTRS Machias Campus

All states › New York › Machias › The Pines Healthcare & Rehab CTRS Machias Campus

9822 Route 16 Machias, NY 14101 · Cattaraugus County

(716) 353-8516

Cited for abuse Accepts Medicare Accepts Medicaid 115 certified beds Government

CMS certification number 335578 · See this home on Medicare Care Compare

CMS abuse icon CMS marks this nursing home with its abuse icon. CMS shows the icon for homes with abuse citations in recent inspections: an abuse citation where residents were harmed (scope and severity G or higher) within the past year, or abuse citations at D or higher (potential for harm) in each of the last two years. Shown as of October 2026. Details on Care Compare.

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is The Pines Healthcare & Rehab CTRS Machias Campus a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Pines Healthcare & Rehab CTRS Machias Campus as of October 2026.

CMS rates it 2 out of 5 stars overall, below the New York average of 3.1. Inspectors issued 11 citations in the last three years. CMS imposed 1 penalty, including $125,453 in fines, in that time. For short-term rehab patients CMS rates quality 3 out of 5; for long-term residents, 2 out of 5. CMS currently shows its abuse icon for this home (see above).

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Next steps

Compare with the 3 closest homes

Staffing

Nursing staff spend about 3.99 hours per resident per day at The Pines Healthcare & Rehab CTRS Machias Campus, above the New York median of 3.57 (US median: 3.72). About 0.46 of those hours are from registered nurses. On weekends it falls to 3.61 hours, 10% below its all-week average. 42.6% of nursing staff left within a year (New York median 38.3%).

Nursing care per resident per day 3.99 hours
Above the New York median of 3.57 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.46 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.61 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 42.6% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 23.1% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds115
Residents per day 107 About 93% of beds filled, on average
OwnershipGovernment - County
Payment acceptedMedicare and Medicaid
Certified sinceSeptember 1977
Legal business nameCOUNTY OF CATTARAUGUS

Paying for care at The Pines Healthcare & Rehab CTRS Machias Campus: Medicare and Medicaid

The Pines Healthcare & Rehab CTRS Machias Campus is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New York's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on February 3, 2025 and found 1 deficiency, plus 5 from complaint inspections in the same period. In total, inspectors issued 11 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 11 citations at The Pines Healthcare & Rehab CTRS Machias Campus across 3 inspection dates, 5 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on February 3, 2025. The most common areas cited were freedom from abuse, neglect, and exploitation (5) and administration (2). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, February 3, 2025). 5 citations were under CMS's abuse, neglect and exploitation rules.

February 3, 2025 · 6 citations · includes complaint inspection

GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Complaint inspection · Deficient, Provider has date of correction (Mar 21, 2025)

FDevelop and implement policies and procedures to prevent abuse, neglect, and theft.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 · Complaint inspection · Deficient, Provider has date of correction (Mar 21, 2025)

FTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Complaint inspection · Deficient, Provider has date of correction (Mar 21, 2025)

FAdminister the facility in a manner that enables it to use its resources effectively and efficiently.

Potential for more than minimal harm · Administration Deficiencies · Tag F0835 · Deficient, Provider has date of correction (Mar 21, 2025)

DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0550 · Complaint inspection · Deficient, Provider has date of correction (Mar 21, 2025)

DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Complaint inspection · Deficient, Provider has date of correction (Mar 21, 2025)

January 27, 2023 · 3 citations

DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0578 · Deficient, Provider has date of correction (Mar 28, 2023)

DRespond appropriately to all alleged violations.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 · Deficient, Provider has date of correction (Mar 28, 2023)

BEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

Potential for minimal harm · Administration Deficiencies · Tag F0836 · Deficient, Provider has date of correction (Mar 28, 2023)

January 15, 2020 · 2 citations

DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 · Deficient, Provider has date of correction (Feb 28, 2020)

DProvide appropriate pressure ulcer care and prevent new ulcers from developing.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0686 · Deficient, Provider has date of correction (Feb 28, 2020)

Questions to ask on a tour of The Pines Healthcare & Rehab CTRS Machias Campus

  1. Inspectors cited the home at the actual-harm level on February 3, 2025 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on February 3, 2025. How are staff trained, and how are concerns reported?
  3. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  4. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years, including $125,453 in fines.

DateTypeAmount or length
Feb 3, 2025 Fine $125,453

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 2/5 2/5 4/5 3/5
August 2026 2/5 2/5 5/5 1/5
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Location

Hospitals near The Pines Healthcare & Rehab CTRS Machias Campus

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Fiddlers Green Manor Rehab and Nursing Center Springville · 12.7 mi away ★★★☆☆ Inspection 2/5 · Staffing 2/5 82 beds · Medicaid
Cuba Memorial Hospital Inc SNF Cuba · 15.9 mi away ★☆☆☆☆ Inspection 2/5 · Staffing 1/5 61 beds · Medicaid
Houghton Rehabilitation & Nursing Center Houghton · 16.2 mi away ★★☆☆☆ Inspection 2/5 · Staffing 2/5 100 beds · Medicaid
Absolut Center for Nursing and Rehabilitation at Allegany Allegany · 20.6 mi away ★★★★★ Inspection 4/5 · Staffing 3/5 37 beds · Medicaid
Salamanca Rehabilitation & Nursing Center Salamanca · 20.7 mi away ★★★★☆ Inspection 4/5 · Staffing 3/5 120 beds · Medicaid

More nursing homes near The Pines Healthcare & Rehab CTRS Machias Campus ›   All nursing homes in Machias ›

Compare The Pines Healthcare & Rehab CTRS Machias Campus with the 3 closest homes side by side ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/new-york/machias/the-pines-healthcare-and-rehab-ctrs-machias-campus/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.