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Norwich Rehabilitation & Nursing Center

All states › New York › Norwich › Norwich Rehabilitation & Nursing Center

88 Calvary Drive Norwich, NY 13815 · Chenango County

(607) 336-3915

All 2 nursing homes in Norwich, NY (2 take Medicaid)

Accepts Medicare Accepts Medicaid 80 certified beds For profit

CMS certification number 335759 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Norwich Rehabilitation & Nursing Center a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Norwich Rehabilitation & Nursing Center as of October 2026.

CMS rates it 3 out of 5 stars overall, about the same as the New York average of 3.1. Inspectors issued 12 citations in the last three years. CMS imposed 7 penalties, including $63,215 in fines, in that time. For short-term rehab patients CMS rates quality 3 out of 5; for long-term residents, 1 out of 5. Those results differ a lot, so ask about the unit your family member would be on.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 3.66 hours per resident per day at Norwich Rehabilitation & Nursing Center, about the same as the New York median of 3.57 (US median: 3.72). About 0.75 of those hours are from registered nurses. On weekends it falls to 2.94 hours, 20% below its all-week average. Ask how weekends are staffed. 59.4% of nursing staff left within a year (New York median 38.3%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.

Nursing care per resident per day 3.66 hours
Above the New York median of 3.57 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.75 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 2.94 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 59.4% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 50% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds80
Residents per day 79 About 99% of beds filled, on average
OwnershipFor profit - Limited Liability company
Payment acceptedMedicare and Medicaid
Certified sinceJune 1992
Part of a chainPersonal Healthcare Management
Legal business nameNORWICH OPERATING CO LLC

Paying for care at Norwich Rehabilitation & Nursing Center: Medicare and Medicaid

Norwich Rehabilitation & Nursing Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New York's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on August 1, 2025 and found 5 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 12 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 12 citations at Norwich Rehabilitation & Nursing Center across 4 inspection dates, 5 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on December 3, 2024 (complaint inspection). The most common areas cited were quality of life and care (4) and resident rights (3). The most serious was cited under the CMS rule to "honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive" (tag F0578, level J, December 3, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.

August 1, 2025 · 6 citations · includes complaint inspection

EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0584 · Complaint inspection · Deficient, Provider has date of correction (Sep 30, 2025)

DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0627 · Deficient, Provider has date of correction (Sep 30, 2025)

DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Deficient, Provider has date of correction (Sep 30, 2025)

DProvide enough food/fluids to maintain a resident's health.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0692 · Deficient, Provider has date of correction (Sep 30, 2025)

DProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Deficient, Provider has date of correction (Sep 30, 2025)

DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0804 · Deficient, Provider has date of correction (Sep 30, 2025)

December 3, 2024 · 1 citation, includes immediate jeopardy · includes complaint inspection

JHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Immediate jeopardy · Resident Rights Deficiencies · Tag F0578 · Complaint inspection · Deficient, Provider has date of correction (Jan 5, 2025)

January 9, 2024 · 4 citations · includes complaint inspection

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Complaint inspection · Deficient, Provider has date of correction (Feb 25, 2024)

DRespond appropriately to all alleged violations.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 · Complaint inspection · Deficient, Provider has date of correction (Feb 25, 2024)

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (Feb 25, 2024)

DProvide safe, appropriate dialysis care/services for a resident who requires such services.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0698 · Deficient, Provider has date of correction (Feb 25, 2024)

July 9, 2021 · 1 citation

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Aug 1, 2021)

Questions to ask on a tour of Norwich Rehabilitation & Nursing Center

  1. Inspectors cited the home at the immediate-jeopardy level on December 3, 2024 under the rule on resident rights. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on January 9, 2024. How are staff trained, and how are concerns reported?
  3. Weekend staffing is 20% below the all-week average. Who is on duty on Saturday nights?
  4. Nursing staff turnover was 59.4% a year. How many of the staff come from agencies?
  5. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  6. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

7 penalties in the last three years, including $63,215 in fines.

DateTypeAmount or length
Dec 3, 2024 Fine $15,591
Feb 20, 2024 Fine $4,938
Feb 12, 2024 Fine $4,938
Jan 22, 2024 Fine $14,814
Jan 8, 2024 Fine $4,938
Jan 2, 2024 Fine $4,587
Dec 11, 2023 Fine $13,409

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 3/5 3/5 3/5 2/5
August 2026 3/5 3/5 3/5 2/5
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Location

Hospitals near Norwich Rehabilitation & Nursing Center

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 0.3 mi
    Chenango Memorial Hospital, INC Norwich
    Emergency room ★★☆☆☆ Medicare overall 2 of 5
    Median ER visit 1h 48m for patients treated and sent home
  • 18.5 mi
    Community Memorial Hospital, INC Hamilton
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 2h 35m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Valley View Manor Nursing Home Norwich · 1.1 mi away ★★★☆☆ Inspection 3/5 · Staffing 4/5 82 beds · Medicaid
N Y S Veterans Home Oxford · 7.5 mi away ★★★★☆ Inspection 4/5 · Staffing 2/5 242 beds · Medicaid
Chasehealth Rehab and Residential Care New Berlin · 11.5 mi away ★★★☆☆ Inspection 3/5 · Staffing 1/5 80 beds · Medicaid
Chestnut Park Rehabilitation and Nursing Center Oneonta · 23.5 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 3/5 80 beds · Medicaid
Aurelia Osborn Fox Memorial Hospital Oneonta · 23.8 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 4/5 131 beds · Medicaid

More nursing homes near Norwich Rehabilitation & Nursing Center ›   All nursing homes in Norwich ›

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Affiliation comes from CMS's affiliated-entity data, October 2026. All 21 Personal Healthcare Management nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/new-york/norwich/norwich-rehabilitation-and-nursing-center/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.