All states › New York › Queens Village › Windsor Park Rehab & Nursing Center
212-40 Hillside Avenue Queens Village, NY 11427 · Queens County
All 2 nursing homes in Queens Village, NY (2 take Medicaid)
CMS certification number 335155 · See this home on Medicare Care Compare
Is Windsor Park Rehab & Nursing Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Windsor Park Rehab & Nursing Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the New York average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.65 hours per resident per day at Windsor Park Rehab & Nursing Center, about the same as the New York median of 3.57 (US median: 3.72). About 0.94 of those hours are from registered nurses. On weekends it falls to 3.28 hours, 10% below its all-week average. 24.6% of nursing staff left within a year (New York median 38.3%). That is lower than most homes in New York, a sign of a steadier team.
About this nursing home
Paying for care at Windsor Park Rehab & Nursing Center: Medicare and Medicaid
Windsor Park Rehab & Nursing Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New York's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on October 3, 2024 and found 3 deficiencies. In total, inspectors issued 14 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 14 citations at Windsor Park Rehab & Nursing Center across 3 inspection dates, 11 of them from complaint investigations. 5 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on June 30, 2024 (complaint inspection). The most common areas cited were freedom from abuse, neglect, and exploitation (4) and resident rights (4). The most serious was cited under the CMS rule to "honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights" (tag F0550, level K, June 30, 2024). 4 citations were under CMS's abuse, neglect and exploitation rules.
October 3, 2024 · 3 citations
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide and implement an infection prevention and control program.
CPost nurse staffing information every day.
June 30, 2024 · 8 citations, includes immediate jeopardy · includes complaint inspection
KHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
KHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
KHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
KProtect each resident from separation (from other residents, his/her room, or confinement to his/her room).
KEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
FAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
EEnsure each resident receives an accurate assessment.
EDesignate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
October 24, 2023 · 3 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Questions to ask on a tour of Windsor Park Rehab & Nursing Center
- Inspectors cited the home at the immediate-jeopardy level on June 30, 2024 under the rule on resident rights. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 30, 2024. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $306,240 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jun 30, 2024 | Fine | $306,240 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 5/5 | 3/5 |
| August 2026 | 2/5 | 1/5 | 5/5 | 3/5 |
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Location
Hospitals near Windsor Park Rehab & Nursing Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.4 mi
- 2.1 mi
-
2.7 mi
Queens Hospital Center JamaicaEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 4h 5m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Windsor Park Rehab & Nursing Center › All nursing homes in Queens Village ›
Compare Windsor Park Rehab & Nursing Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Hollis Park Manor Nursing Home · Hollis · 5 stars · 0.9 mi
- Queen of Peace Residence · Queens Village · 5 stars · 1.6 mi
- Margaret Tietz Center for Nursing Care · Jamaica · 5 stars · 2.2 mi
- Chapin Home for the Aging · Jamaica · 5 stars · 2.2 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.