All states › New York › Roslyn Heights › Sunharbor Manor
255 Warner Avenue Roslyn Heights, NY 11577 · Nassau County
CMS certification number 335559 · See this home on Medicare Care Compare
Is Sunharbor Manor a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Sunharbor Manor as of October 2026.
CMS rates it 2 out of 5 stars overall, below the New York average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.64 hours per resident per day at Sunharbor Manor, about the same as the New York median of 3.57 (US median: 3.72). About 0.52 of those hours are from registered nurses. On weekends it falls to 3.25 hours, 11% below its all-week average. 29.7% of nursing staff left within a year (New York median 38.3%).
About this nursing home
Paying for care at Sunharbor Manor: Medicare and Medicaid
Sunharbor Manor is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New York's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 21, 2024 and found 9 deficiencies, plus 1 from complaint inspections in the same period. CMS notes that this home's most recent inspection was more than two years ago. In total, inspectors issued 27 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 27 citations at Sunharbor Manor across 3 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 24 were "potential for more than minimal harm" (D–F) and 3 were minimal (A–C). The most common areas cited were quality of life and care (7) and pharmacy service (6). The most serious was cited under the CMS rule to "provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift" (tag F0725, level E, May 25, 2022). 1 citation was under CMS's abuse, neglect and exploitation rules.
March 21, 2024 · 10 citations · includes complaint inspection
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DPlan the resident's discharge to meet the resident's goals and needs.
DAssist a resident in gaining access to vision and hearing services.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide or obtain dental services for each resident.
DProvide and implement an infection prevention and control program.
May 25, 2022 · 8 citations
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EEnsure staff are vaccinated for COVID-19
DRespond appropriately to all alleged violations.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure medication error rates are not 5 percent or greater.
DEnsure that residents are free from significant medication errors.
BPost nurse staffing information every day.
November 5, 2019 · 9 citations
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide enough food/fluids to maintain a resident's health.
DEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
CHave a policy regarding use and storage of foods brought to residents by family and other visitors.
BEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Questions to ask on a tour of Sunharbor Manor
- CMS cited the home under its abuse and neglect rules on May 25, 2022. How are staff trained, and how are concerns reported?
- The last standard inspection was more than two years ago. Can I see any recent complaint inspection results?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 3/5 | 4/5 |
| August 2026 | 2/5 | 2/5 | 3/5 | 4/5 |
Add this rating badge to your websiteFree. Shows Sunharbor Manor's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near Sunharbor Manor
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
1.6 mi
St Francis Hospital, Roslyn RoslynEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 44m for patients treated and sent home
-
3.1 mi
North Shore University Hospital ManhassetEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 4h 12m for patients treated and sent home
-
4.2 mi
Long Island Jewish Medical Center New Hyde ParkEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 4h 12m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Sunharbor Manor › All nursing homes in Roslyn Heights ›
Compare Sunharbor Manor with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Northwell Health Stern Family Center for Rehabilitation · Manhasset · 5 stars · 3.2 mi
- Parker Jewish Institute for Health Care & Rehab · New Hyde Park · 5 stars · 4.1 mi
- Emerge Nursing and Rehabilitation at Glen Cove · Glen Cove · 5 stars · 5.8 mi
- Garden Care Center · Franklin Square · 5 stars · 6.2 mi
Other The Sherman Family nursing homes in New York
- Four Seasons Nursing and Rehabilitation Center · Brooklyn · 4 stars
- Fiddlers Green Manor Rehab and Nursing Center · Springville · 3 stars
- Niagara Rehabilitation and Nursing Center · Niagara Falls · 3 stars
- Humboldt House Rehabilitation and Nursing Center · Buffalo · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 7 The Sherman Family nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.