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Carmel Richmond Healthcare and Rehabilitation Center

All states › New York › Staten Island › Carmel Richmond Healthcare and Rehabilitation Center

88 Old Town Road Staten Island, NY 10304 · Richmond County

(718) 979-5000

All 10 nursing homes in Staten Island, NY (10 take Medicaid)

Accepts Medicare Accepts Medicaid 300 certified beds Non profit

CMS certification number 335455 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Carmel Richmond Healthcare and Rehabilitation Center a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Carmel Richmond Healthcare and Rehabilitation Center as of October 2026.

CMS rates it 3 out of 5 stars overall, about the same as the New York average of 3.1. Inspectors issued 11 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 5 out of 5; for long-term residents, 5 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 3.27 hours per resident per day at Carmel Richmond Healthcare and Rehabilitation Center, below the New York median of 3.57 (US median: 3.72). About 0.99 of those hours are from registered nurses. On weekends it falls to 2.86 hours, 13% below its all-week average. 23.4% of nursing staff left within a year (New York median 38.3%). That is lower than most homes in New York, a sign of a steadier team.

Nursing care per resident per day 3.27 hours
Below the New York median of 3.57 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.99 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 2.86 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 23.4% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 22.5% a year Share of registered nurses who left over a year.
Administrators who left 1 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds300
Residents per day 262 About 87% of beds filled, on average
OwnershipNon profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceJanuary 1976
Part of a chainArchcare
Legal business nameCARMEL RICHMOND NURSING HOME INC

Paying for care at Carmel Richmond Healthcare and Rehabilitation Center: Medicare and Medicaid

Carmel Richmond Healthcare and Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New York's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on August 8, 2024 and found 1 deficiency, plus 6 from complaint inspections in the same period. CMS notes that this home's most recent inspection was more than two years ago. In total, inspectors issued 11 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 11 citations at Carmel Richmond Healthcare and Rehabilitation Center across 5 inspection dates, 8 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on March 25, 2026. The most common areas cited were resident assessment and care planning (4) and freedom from abuse, neglect, and exploitation (2). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level G, March 25, 2026). 2 citations were under CMS's abuse, neglect and exploitation rules.

March 25, 2026 · 4 citations · includes complaint inspection

GProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Actual harm · Quality of Life and Care Deficiencies · Tag F0684 · Complaint inspection · Deficient, Provider has date of correction (May 1, 2026)

GObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Actual harm · Nursing and Physician Services Deficiencies · Tag F0710 · Complaint inspection · Deficient, Provider has date of correction (May 1, 2026)

DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0580 · Complaint inspection · Deficient, Provider has date of correction (May 1, 2026)

DEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Complaint inspection · Deficient, Provider has date of correction (May 1, 2026)

March 12, 2025 · 1 citation · includes complaint inspection

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (Apr 3, 2025)

January 27, 2025 · 1 citation · includes complaint inspection

DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Complaint inspection · Deficient, Provider has date of correction (Mar 19, 2025)

August 8, 2024 · 3 citations · includes complaint inspection

DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Complaint inspection · Deficient, Provider has date of correction (Sep 16, 2024)

DAssess the resident when there is a significant change in condition

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0637 · Deficient, Provider has date of correction (Sep 16, 2024)

DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Complaint inspection · Deficient, Provider has date of correction (Sep 16, 2024)

October 9, 2019 · 2 citations

DEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0640 · Deficient, Provider has date of correction (Nov 22, 2019)

DEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has date of correction (Nov 22, 2019)

Questions to ask on a tour of Carmel Richmond Healthcare and Rehabilitation Center

  1. Inspectors cited the home at the actual-harm level on March 25, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on January 27, 2025. How are staff trained, and how are concerns reported?
  3. The last standard inspection was more than two years ago. Can I see any recent complaint inspection results?
  4. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  5. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 3/5 2/5 3/5 5/5
August 2026 5/5 4/5 3/5 5/5
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Location

Hospitals near Carmel Richmond Healthcare and Rehabilitation Center

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

New Vanderbilt Rehabilitation and Care Center Staten Island · 1.8 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 2/5 320 beds · Medicaid
Clove Lakes Health Care and Rehabilitation Center Staten Island · 1.9 mi away ★★☆☆☆ Inspection 1/5 · Staffing 2/5 576 beds · Medicaid
Richmond Center for Rehabilitation and Specialty Healthcare Staten Island · 1.9 mi away ★★★☆☆ Inspection 3/5 · Staffing 4/5 372 beds · Medicaid
Golden Gate Rehabilitation & Health Care Center Staten Island · 2.3 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 3/5 238 beds · Medicaid
Sea View Hospital Rehabilitation Center and Home Staten Island · 2.3 mi away ★★★★★ Inspection 4/5 · Staffing 5/5 304 beds · Medicaid

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Other Archcare nursing homes in New York

Affiliation comes from CMS's affiliated-entity data, October 2026. All 7 Archcare nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/new-york/staten-island/carmel-richmond-healthcare-and-rehabilitation-center/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.