All states › New York › Troy › Eddy Heritage House Nursing and Rehabilitation
2920 Tibbits Avenue Troy, NY 12180 · Rensselaer County
All 5 nursing homes in Troy, NY (5 take Medicaid)
CMS certification number 335760 · See this home on Medicare Care Compare
Is Eddy Heritage House Nursing and Rehabilitation a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Eddy Heritage House Nursing and Rehabilitation as of October 2026.
CMS rates it 1 out of 5 stars overall, below the New York average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.14 hours per resident per day at Eddy Heritage House Nursing and Rehabilitation, above the New York median of 3.57 (US median: 3.72). About 0.78 of those hours are from registered nurses. On weekends it falls to 3.63 hours, 12% below its all-week average. 53% of nursing staff left within a year (New York median 38.3%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Eddy Heritage House Nursing and Rehabilitation: Medicare and Medicaid
Eddy Heritage House Nursing and Rehabilitation is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New York's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 27, 2024 and found 8 deficiencies, plus 10 from complaint inspections in the same period. CMS notes that this home's most recent inspection was more than two years ago. In total, inspectors issued 29 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 29 citations at Eddy Heritage House Nursing and Rehabilitation across 5 inspection dates, 14 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on November 26, 2025 (complaint inspection). The most common areas cited were nutrition and dietary (6) and pharmacy service (5). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level J, November 26, 2025). 4 citations were under CMS's abuse, neglect and exploitation rules.
November 26, 2025 · 9 citations · includes complaint inspection
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
JEnsure that residents are free from significant medication errors.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
February 27, 2024 · 10 citations · includes complaint inspection
EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DDispose of garbage and refuse properly.
February 26, 2024 · 3 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
September 14, 2021 · 2 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DDispose of garbage and refuse properly.
August 1, 2019 · 5 citations
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EHave a policy regarding use and storage of foods brought to residents by family and other visitors.
DProvide enough food/fluids to maintain a resident's health.
DProvide safe and appropriate respiratory care for a resident when needed.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Questions to ask on a tour of Eddy Heritage House Nursing and Rehabilitation
- Inspectors cited the home at the immediate-jeopardy level on November 26, 2025 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on November 26, 2025. How are staff trained, and how are concerns reported?
- Nursing staff turnover was 53% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- The last standard inspection was more than two years ago. Can I see any recent complaint inspection results?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 4/5 | 2/5 |
| August 2026 | 1/5 | 1/5 | 4/5 | 2/5 |
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Location
Hospitals near Eddy Heritage House Nursing and Rehabilitation
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.6 mi
Samaritan Hospital TroyEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 48m for patients treated and sent home
- 7.9 mi
-
8.0 mi
Albany Medical Center Hospital AlbanyEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 4h 26m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Eddy Heritage House Nursing and Rehabilitation › All nursing homes in Troy ›
Compare Eddy Heritage House Nursing and Rehabilitation with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Eddy Memorial Geriatric Center · Troy · 4 stars · 0.5 mi
- Shaker Place Rehabilitation and Nursing Center · Albany · 4 stars · 7.8 mi
- St Margaret's Center · Albany · 4 stars · 8.4 mi
- Daughters of Sarah Nursing Center · Albany · 4 stars · 8.9 mi
Other Trinity Health nursing homes in New York
- Eddy Village Green at Beverwyck · Slingerlands · 4 stars
- Eddy Memorial Geriatric Center · Troy · 4 stars
- Our Lady of Mercy Life Center · Guilderland · 2 stars
- Eddy Village Green · Cohoes · 1 stars
- Seton Health at Schuyler Ridge Residential H C · Clifton Park · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 18 Trinity Health nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.