All states › North Carolina › Asheville › Emerald Ridge Health and Rehabilitation
25 Reynolds Mountain Boulevard Asheville, NC 28804 · Buncombe County
All 10 nursing homes in Asheville, NC (9 take Medicaid)
CMS certification number 345447 · See this home on Medicare Care Compare
Is Emerald Ridge Health and Rehabilitation a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Emerald Ridge Health and Rehabilitation as of October 2026.
CMS rates it 1 out of 5 stars overall, below the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.18 hours per resident per day at Emerald Ridge Health and Rehabilitation, below the North Carolina median of 3.57 (US median: 3.72). About 0.69 of those hours are from registered nurses. On weekends it falls to 2.74 hours, 14% below its all-week average. 40.5% of nursing staff left within a year (North Carolina median 48.5%).
About this nursing home
Paying for care at Emerald Ridge Health and Rehabilitation: Medicare and Medicaid
Emerald Ridge Health and Rehabilitation is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 9, 2026 and found 5 deficiencies, plus 6 from complaint inspections in the same period. In total, inspectors issued 32 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 32 citations at Emerald Ridge Health and Rehabilitation across 4 inspection dates, 12 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on April 9, 2026. The most common areas cited were quality of life and care (7) and resident assessment and care planning (6). The most serious was cited under the CMS rule to "provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder" (tag F0742, level J, April 9, 2026). 3 citations were under CMS's abuse, neglect and exploitation rules.
April 9, 2026 · 10 citations · includes complaint inspection
JProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EProvide and implement an infection prevention and control program.
EMake sure that a working call system is available in each resident's bathroom and bathing area.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
DPASARR screening for Mental disorders or Intellectual Disabilities
DProvide care and assistance to perform activities of daily living for any resident who is unable.
November 7, 2025 · 1 citation · includes complaint inspection
DEnsure each resident receives an accurate assessment.
March 6, 2025 · 9 citations, includes actual harm · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
October 26, 2023 · 12 citations · includes complaint inspection
EEnsure that residents are fully informed and understand their health status, care and treatments.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide and implement an infection prevention and control program.
DProtect each resident from the wrongful use of the resident's belongings or money.
DRespond appropriately to all alleged violations.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
CAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
BEnsure each resident receives an accurate assessment.
Questions to ask on a tour of Emerald Ridge Health and Rehabilitation
- Inspectors cited the home at the immediate-jeopardy level on April 9, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on April 9, 2026. How are staff trained, and how are concerns reported?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $73,475 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Apr 9, 2026 | Fine | $62,607 |
| Mar 6, 2025 | Fine | $10,868 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 4/5 | 3/5 |
| August 2026 | 1/5 | 1/5 | 4/5 | 2/5 |
Add this rating badge to your websiteFree. Shows Emerald Ridge Health and Rehabilitation's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near Emerald Ridge Health and Rehabilitation
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
5.1 mi
Memorial Mission Hospital and Asheville Surgery Ce AshevilleEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 43m for patients treated and sent home
- 6.4 mi
- 6.6 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Emerald Ridge Health and Rehabilitation › All nursing homes in Asheville ›
Compare Emerald Ridge Health and Rehabilitation with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Aston Park Health Care Center · Asheville · 5 stars · 5.8 mi
- The Greens at Weaverville · Weaverville · 4 stars · 4.1 mi
- The Laurels of Greentree Ridge · Asheville · 4 stars · 6.3 mi
- The Laurels of Summit Ridge · Asheville · 4 stars · 6.5 mi
Other Avardis Health nursing homes in North Carolina
- Cardinal Healthcare and Rehabilitation · Lincolnton · 5 stars
- Oak Grove Healthcare · Rutherfordton · 4 stars
- Willowbrook Rehabilitation and Care · Yadkinville · 4 stars
- Wilora Lake Healthcare · Charlotte · 3 stars
- Forrest Oakes Healthcare · Albemarle · 3 stars
- Hibriten Mountain Nursing and Rehabilitation · Lenoir · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 38 Avardis Health nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.