All states › North Carolina › Asheville › River Bend Health and Rehabilitation
213 Richmond Hill Drive Asheville, NC 28806 · Buncombe County
All 10 nursing homes in Asheville, NC (9 take Medicaid)
CMS certification number 345432 · See this home on Medicare Care Compare
Is River Bend Health and Rehabilitation a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for River Bend Health and Rehabilitation as of October 2026.
CMS rates it 1 out of 5 stars overall, below the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.36 hours per resident per day at River Bend Health and Rehabilitation, below the North Carolina median of 3.57 (US median: 3.72). About 0.66 of those hours are from registered nurses. On weekends it falls to 3.01 hours, 10% below its all-week average. 81.6% of nursing staff left within a year (North Carolina median 48.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at River Bend Health and Rehabilitation: Medicare and Medicaid
River Bend Health and Rehabilitation is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 13, 2025 and found 10 deficiencies, plus 15 from complaint inspections in the same period. In total, inspectors issued 52 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 52 citations at River Bend Health and Rehabilitation across 8 inspection dates, 35 of them from complaint investigations. 7 were at the actual-harm level (G–I), most recently on June 13, 2025. The most common areas cited were freedom from abuse, neglect, and exploitation (11) and resident rights (10). The most serious was cited under the CMS rule to "immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident" (tag F0580, level G, June 13, 2025). 11 citations were under CMS's abuse, neglect and exploitation rules.
February 26, 2026 · 2 citations · includes complaint inspection
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
January 30, 2026 · 2 citations · includes complaint inspection
EProtect each resident from the wrongful use of the resident's belongings or money.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
June 13, 2025 · 21 citations, includes actual harm · includes complaint inspection
GImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
GProvide safe, appropriate pain management for a resident who requires such services.
GProvide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
EEnsure each resident receives an accurate assessment.
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
DReasonably accommodate the needs and preferences of each resident.
DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
DTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
DProvide medically-related social services to help each resident achieve the highest possible quality of life.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure that residents are free from significant medication errors.
DEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
CAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
April 25, 2025 · 2 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
June 27, 2024 · 16 citations · includes complaint inspection
EProtect each resident from the wrongful use of the resident's belongings or money.
EProvide enough food/fluids to maintain a resident's health.
EEnsure that the resident and his/her doctor meet face-to-face at all required visits.
EHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProvide and implement an infection prevention and control program.
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
DKeep residents' personal and medical records private and confidential.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
CPost nurse staffing information every day.
BCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
May 21, 2024 · 1 citation · includes complaint inspection
EProvide enough food/fluids to maintain a resident's health.
April 23, 2024 · 2 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
September 15, 2023 · 6 citations
FDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
ESet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of River Bend Health and Rehabilitation
- Inspectors cited the home at the actual-harm level on June 13, 2025 under the rule on resident rights. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on February 26, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 81.6% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
6 penalties in the last three years, including $141,144 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jan 30, 2026 | Fine | $4,254 |
| Jan 30, 2026 | Fine | $4,254 |
| Apr 25, 2025 | Fine | $104,670 |
| Apr 25, 2025 | Payment Denial | 48 days of payments denied |
| Apr 23, 2024 | Fine | $5,346 |
| Apr 23, 2024 | Fine | $22,620 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 2/5 | 1/5 |
| August 2026 | 1/5 | 1/5 | 2/5 | 2/5 |
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Location
Hospitals near River Bend Health and Rehabilitation
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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3.2 mi
Memorial Mission Hospital and Asheville Surgery Ce AshevilleEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 43m for patients treated and sent home
- 4.6 mi
- 5.8 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near River Bend Health and Rehabilitation › All nursing homes in Asheville ›
Compare River Bend Health and Rehabilitation with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Aston Park Health Care Center · Asheville · 5 stars · 3.6 mi
- Givens Health Center · Asheville · 5 stars · 8.6 mi
- The Laurels of Greentree Ridge · Asheville · 4 stars · 4.5 mi
- The Laurels of Summit Ridge · Asheville · 4 stars · 5.7 mi
Other Brighton Healthcare nursing homes in North Carolina
- Smoky Ridge Health and Rehabilitation · Burnsville · 2 stars
- Glenbridge Health and Rehabilitation · Boone · 1 stars
- Deer Park Health and Rehabilitation · Nebo · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 8 Brighton Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.