All states › North Carolina › Burlington › White Oak Manor - Burlington
323 Baldwin Road Burlington, NC 27217 · Alamance County
All 5 nursing homes in Burlington, NC (5 take Medicaid)
CMS certification number 345301 · See this home on Medicare Care Compare
Is White Oak Manor - Burlington a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for White Oak Manor - Burlington as of October 2026.
CMS rates it 2 out of 5 stars overall, below the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.07 hours per resident per day at White Oak Manor - Burlington, above the North Carolina median of 3.57 (US median: 3.72). About 0.44 of those hours are from registered nurses. On weekends it falls to 3.58 hours, 12% below its all-week average. 45.3% of nursing staff left within a year (North Carolina median 48.5%).
About this nursing home
Paying for care at White Oak Manor - Burlington: Medicare and Medicaid
White Oak Manor - Burlington is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on November 18, 2025 and found 3 deficiencies. In total, inspectors issued 23 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 23 citations at White Oak Manor - Burlington across 5 inspection dates, 11 of them from complaint investigations. 5 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on March 31, 2025 (complaint inspection). The most common areas cited were freedom from abuse, neglect, and exploitation (6) and quality of life and care (5). The most serious was cited under the CMS rule to "immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident" (tag F0580, level K, March 31, 2025). 6 citations were under CMS's abuse, neglect and exploitation rules.
November 18, 2025 · 3 citations
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
CPost nurse staffing information every day.
March 31, 2025 · 6 citations, includes immediate jeopardy · includes complaint inspection
KImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
KDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
KProvide appropriate treatment and care according to orders, resident’s preferences and goals.
KEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DRespond appropriately to all alleged violations.
August 1, 2024 · 7 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
EProtect each resident from the wrongful use of the resident's belongings or money.
EDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide medically-related social services to help each resident achieve the highest possible quality of life.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
June 7, 2024 · 1 citation · includes complaint inspection
DEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
June 23, 2023 · 6 citations
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
BProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
BHire a qualified full-time social worker in a facility with more than 120 beds.
Questions to ask on a tour of White Oak Manor - Burlington
- Inspectors cited the home at the immediate-jeopardy level on March 31, 2025 under the rule on resident rights. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on March 31, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $137,472 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Mar 31, 2025 | Fine | $109,668 |
| Mar 31, 2025 | Payment Denial | 2 days of payments denied |
| Jun 7, 2024 | Fine | $27,804 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 4/5 | 5/5 |
| August 2026 | 2/5 | 1/5 | 4/5 | 5/5 |
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Location
Hospitals near White Oak Manor - Burlington
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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5.3 mi
Alamance Regional Medical Center BurlingtonEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 48m for patients treated and sent home
- 19.9 mi
-
20.5 mi
Moses H Cone Memorial Hospital, the GreensboroEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 44m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near White Oak Manor - Burlington › All nursing homes in Burlington ›
Compare White Oak Manor - Burlington with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Edgewood Place at the Village at Brookwood · Burlington · 5 stars · 2.5 mi
- Twin Lakes Community · Burlington · 5 stars · 6.0 mi
- Liberty Commons Nursing & Rehabilitation Center · Burlington · 4 stars · 5.0 mi
- Compass Healthcare and Rehab Hawfields · Mebane · 4 stars · 7.5 mi
Other National Healthcare Corporation nursing homes in North Carolina
- White Oak Manor-Shelby · Shelby · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 72 National Healthcare Corporation nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.