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Five Oaks Rehabilitation and Care Center

All states › North Carolina › Concord › Five Oaks Rehabilitation and Care Center

413 Winecoff School Road Concord, NC 28027 · Cabarrus County

(704) 788-2131

All 5 nursing homes in Concord, NC (4 take Medicaid)

Accepts Medicare Accepts Medicaid 160 certified beds For profit

CMS certification number 345186 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Five Oaks Rehabilitation and Care Center a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Five Oaks Rehabilitation and Care Center as of October 2026.

CMS rates it 2 out of 5 stars overall, below the North Carolina average of 3.0. Inspectors issued 14 citations in the last three years. CMS imposed 1 penalty, including $17,345 in fines, in that time. For short-term rehab patients CMS rates quality 3 out of 5; for long-term residents, 5 out of 5. Those results differ a lot, so ask about the unit your family member would be on.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Next steps

Compare with the 3 closest homes

Staffing

Nursing staff spend about 3.78 hours per resident per day at Five Oaks Rehabilitation and Care Center, above the North Carolina median of 3.57 (US median: 3.72). About 0.33 of those hours are from registered nurses. On weekends it falls to 3.53 hours, 7% below its all-week average. 54.1% of nursing staff left within a year (North Carolina median 48.5%).

Nursing care per resident per day 3.78 hours
Above the North Carolina median of 3.57 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.33 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.53 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 54.1% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 12.5% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds160
Residents per day 153 About 96% of beds filled, on average
OwnershipFor profit - Limited Liability company
Payment acceptedMedicare and Medicaid
Certified sinceDecember 1978
Part of a chainVenza Care Management
Legal business nameFIVE OAKS SNF OPERATIONS LLC

Paying for care at Five Oaks Rehabilitation and Care Center: Medicare and Medicaid

Five Oaks Rehabilitation and Care Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on March 16, 2026 and found 1 deficiency, plus 1 from complaint inspections in the same period. In total, inspectors issued 14 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 14 citations at Five Oaks Rehabilitation and Care Center across 3 inspection dates, 3 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on March 5, 2025 (complaint inspection). The most common areas cited were quality of life and care (6) and infection control (2). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, March 5, 2025).

March 16, 2026 · 2 citations · includes complaint inspection

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Complaint inspection · Deficient, Provider has date of correction (Mar 28, 2026)

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Mar 28, 2026)

March 5, 2025 · 8 citations, includes immediate jeopardy · includes complaint inspection

JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (Mar 25, 2025)

GProvide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm · Quality of Life and Care Deficiencies · Tag F0686 · Deficient, Provider has date of correction (Mar 25, 2025)

GProvide safe, appropriate pain management for a resident who requires such services.

Actual harm · Quality of Life and Care Deficiencies · Tag F0697 · Deficient, Provider has date of correction (Mar 25, 2025)

EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Mar 25, 2025)

DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0582 · Deficient, Provider has date of correction (Mar 25, 2025)

DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0657 · Deficient, Provider has date of correction (Mar 25, 2025)

DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0690 · Deficient, Provider has date of correction (Mar 25, 2025)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Complaint inspection · Deficient, Provider has date of correction (Mar 25, 2025)

September 14, 2023 · 4 citations

DAssist a resident in gaining access to vision and hearing services.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0685 · Deficient, Provider has date of correction (Sep 27, 2023)

DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0690 · Deficient, Provider has date of correction (Sep 27, 2023)

BEnsure each resident receives an accurate assessment.

Potential for minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has date of correction (Sep 14, 2023)

BSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Potential for minimal harm · Administration Deficiencies · Tag F0867 · Deficient, Provider has plan of correction (Sep 22, 2023)

Questions to ask on a tour of Five Oaks Rehabilitation and Care Center

  1. Inspectors cited the home at the immediate-jeopardy level on March 5, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
  2. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  3. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years, including $17,345 in fines.

DateTypeAmount or length
Mar 5, 2025 Fine $17,345

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 2/5 2/5 3/5 4/5
August 2026 2/5 2/5 2/5 3/5
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Location

Hospitals near Five Oaks Rehabilitation and Care Center

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 1.3 mi
    Carolinas Medical Center-Northeast Concord
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 3h 6m for patients treated and sent home
  • 12.0 mi
    Carolinas Med Ctr-University Charlotte
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 2h 28m for patients treated and sent home
  • 13.8 mi
    Presbyterian Hospital Huntersville Huntersville
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 3h 24m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

The Greens at Cabarrus Concord · 1.1 mi away ★★★★★ Inspection 4/5 · Staffing 2/5 90 beds · Medicaid
Copperfield Health & Rehabilitation Concord · 1.2 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 1/5 120 beds · Medicaid
Kannapolis Health and Rehabilitation Kannapolis · 1.7 mi away ★★☆☆☆ Inspection 2/5 · Staffing 2/5 107 beds · Medicaid
Cabarrus Health and Rehabilitation Center Concord · 2.6 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 1/5 120 beds · Medicaid
The Gardens of Taylor Glen Retirement Community Concord · 2.8 mi away ★★★★☆ Inspection 4/5 · Staffing — 8 beds

More nursing homes near Five Oaks Rehabilitation and Care Center ›   All nursing homes in Concord ›

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Other Venza Care Management nursing homes in North Carolina

Affiliation comes from CMS's affiliated-entity data, October 2026. All 30 Venza Care Management nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/north-carolina/concord/five-oaks-rehabilitation-and-care-center/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.