All states › North Carolina › Harrisburg › PruittHealth-Town Center
6300 Roberta Road Harrisburg, NC 28075 · Cabarrus County
CMS certification number 345515 · See this home on Medicare Care Compare
Is PruittHealth-Town Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for PruittHealth-Town Center as of October 2026.
CMS rates it 4 out of 5 stars overall, above the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.12 hours per resident per day at PruittHealth-Town Center, above the North Carolina median of 3.57 (US median: 3.72). About 0.70 of those hours are from registered nurses. On weekends it falls to 3.21 hours, 22% below its all-week average. Ask how weekends are staffed. 59.8% of nursing staff left within a year (North Carolina median 48.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at PruittHealth-Town Center: Medicare and Medicaid
PruittHealth-Town Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 28, 2025 and found 2 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 14 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 14 citations at PruittHealth-Town Center across 3 inspection dates, 2 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on June 25, 2024. The most common areas cited were resident rights (4) and freedom from abuse, neglect, and exploitation (2). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, June 25, 2024). 2 citations were under CMS's abuse, neglect and exploitation rules.
August 28, 2025 · 4 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProtect each resident from the wrongful use of the resident's belongings or money.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure that residents are free from significant medication errors.
June 25, 2024 · 5 citations, includes actual harm
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EProvide safe and appropriate respiratory care for a resident when needed.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DEnsure each resident receives an accurate assessment.
January 26, 2023 · 5 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
CPost nurse staffing information every day.
BGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
BEnsure each resident receives an accurate assessment.
Questions to ask on a tour of PruittHealth-Town Center
- Inspectors cited the home at the actual-harm level on June 25, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 28, 2025. How are staff trained, and how are concerns reported?
- Weekend staffing is 22% below the all-week average. Who is on duty on Saturday nights?
- Nursing staff turnover was 59.8% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $8,018 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jun 25, 2024 | Fine | $8,018 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 3/5 | 5/5 |
| August 2026 | 3/5 | 3/5 | 3/5 | 4/5 |
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Location
Hospitals near PruittHealth-Town Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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5.9 mi
Carolinas Med Ctr-University CharlotteEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 28m for patients treated and sent home
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7.3 mi
Novant Health Mint Hill Medical Center CharlotteEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 10m for patients treated and sent home
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7.8 mi
Carolinas Medical Center-Northeast ConcordEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 6m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near PruittHealth-Town Center › All nursing homes in Harrisburg ›
Compare PruittHealth-Town Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- The Greens at Cabarrus · Concord · 5 stars · 8.9 mi
Other Pruitthealth nursing homes in North Carolina
- North Carolina State Veterans Home Kernersville · Kernersville · 5 stars
- NC State Veterans Home - Black Mountain · Black Mountain · 5 stars
- PruittHealth-Rockingham · Rockingham · 5 stars
- PruittHealth-Elkin · Elkin · 4 stars
- PruittHealth-Raleigh · Raleigh · 3 stars
- PruittHealth-Carolina Point · Durham · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 97 Pruitthealth nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.