facebook tracking PruittHealth-Town Center, Harrisburg NC: CMS Ratings
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PruittHealth-Town Center

All states › North Carolina › Harrisburg › PruittHealth-Town Center

6300 Roberta Road Harrisburg, NC 28075 · Cabarrus County

(704) 455-5553

Accepts Medicare Accepts Medicaid 70 certified beds For profit

CMS certification number 345515 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is PruittHealth-Town Center a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for PruittHealth-Town Center as of October 2026.

CMS rates it 4 out of 5 stars overall, above the North Carolina average of 3.0. Inspectors issued 14 citations in the last three years. CMS imposed 1 penalty, including $8,018 in fines, in that time. For short-term rehab patients CMS rates quality 5 out of 5; for long-term residents, 4 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Staffing

Nursing staff spend about 4.12 hours per resident per day at PruittHealth-Town Center, above the North Carolina median of 3.57 (US median: 3.72). About 0.70 of those hours are from registered nurses. On weekends it falls to 3.21 hours, 22% below its all-week average. Ask how weekends are staffed. 59.8% of nursing staff left within a year (North Carolina median 48.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.

Nursing care per resident per day 4.12 hours
Above the North Carolina median of 3.57 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.70 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.21 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 59.8% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 72.2% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds70
Residents per day 65 About 93% of beds filled, on average
OwnershipFor profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceJuly 2002
Part of a chainPruitthealth
Legal business namePRUITTHEALTH - TOWN CENTER, LLC

Paying for care at PruittHealth-Town Center: Medicare and Medicaid

PruittHealth-Town Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on August 28, 2025 and found 2 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 14 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 14 citations at PruittHealth-Town Center across 3 inspection dates, 2 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on June 25, 2024. The most common areas cited were resident rights (4) and freedom from abuse, neglect, and exploitation (2). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, June 25, 2024). 2 citations were under CMS's abuse, neglect and exploitation rules.

August 28, 2025 · 4 citations · includes complaint inspection

DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0580 · Deficient, Provider has date of correction (Oct 10, 2025)

DProtect each resident from the wrongful use of the resident's belongings or money.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 · Complaint inspection · Deficient, Provider has date of correction (Oct 10, 2025)

DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Complaint inspection · Deficient, Provider has date of correction (Oct 10, 2025)

DEnsure that residents are free from significant medication errors.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0760 · Deficient, Provider has date of correction (Oct 10, 2025)

June 25, 2024 · 5 citations, includes actual harm

GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm · Quality of Life and Care Deficiencies · Tag F0689 · Past Non-Compliance (Feb 22, 2024)

EProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Deficient, Provider has date of correction (Jul 18, 2024)

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Jul 18, 2024)

DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0623 · Deficient, Provider has date of correction (Jul 18, 2024)

DEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has date of correction (Jul 18, 2024)

January 26, 2023 · 5 citations

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Feb 23, 2023)

EHonor the resident's right to organize and participate in resident/family groups in the facility.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0565 · Deficient, Provider has date of correction (Feb 23, 2023)

CPost nurse staffing information every day.

Potential for minimal harm · Nursing and Physician Services Deficiencies · Tag F0732 · Deficient, Provider has plan of correction (Feb 23, 2023)

BGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Potential for minimal harm · Resident Rights Deficiencies · Tag F0582 · Deficient, Provider has plan of correction (Feb 23, 2023)

BEnsure each resident receives an accurate assessment.

Potential for minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has plan of correction (Feb 23, 2023)

Questions to ask on a tour of PruittHealth-Town Center

  1. Inspectors cited the home at the actual-harm level on June 25, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on August 28, 2025. How are staff trained, and how are concerns reported?
  3. Weekend staffing is 22% below the all-week average. Who is on duty on Saturday nights?
  4. Nursing staff turnover was 59.8% a year. How many of the staff come from agencies?
  5. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  6. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years, including $8,018 in fines.

DateTypeAmount or length
Jun 25, 2024 Fine $8,018

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 3/5 3/5 5/5
August 2026 3/5 3/5 3/5 4/5
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Location

Hospitals near PruittHealth-Town Center

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

The Gardens of Taylor Glen Retirement Community Concord · 5.7 mi away ★★★★☆ Inspection 4/5 · Staffing — 8 beds
University Place Nursing and Rehabilitation Center Charlotte · 5.9 mi away ★☆☆☆☆ Inspection 2/5 · Staffing 2/5 207 beds · Medicaid
Crown Haven Health and Rehabilitation Charlotte · 8.0 mi away ★★☆☆☆ Inspection 1/5 · Staffing 3/5 120 beds · Medicaid
Cabarrus Health and Rehabilitation Center Concord · 8.0 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 1/5 120 beds · Medicaid
Clear Creek Nursing & Rehabilitation Center Mint Hill · 8.0 mi away ★★★☆☆ Inspection 3/5 · Staffing 4/5 120 beds · Medicaid

More nursing homes near PruittHealth-Town Center ›   All nursing homes in Harrisburg ›

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Other Pruitthealth nursing homes in North Carolina

Affiliation comes from CMS's affiliated-entity data, October 2026. All 97 Pruitthealth nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/north-carolina/harrisburg/pruitthealth-town-center/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.