All states › North Carolina › Charlotte › University Place Nursing and Rehabilitation Center
9200 Glenwater Drive Charlotte, NC 28262 · Mecklenburg County
All 20 nursing homes in Charlotte, NC (16 take Medicaid)
CMS certification number 345142 · See this home on Medicare Care Compare
Is University Place Nursing and Rehabilitation Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for University Place Nursing and Rehabilitation Center as of October 2026.
CMS rates it 1 out of 5 stars overall, below the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.61 hours per resident per day at University Place Nursing and Rehabilitation Center, about the same as the North Carolina median of 3.57 (US median: 3.72). About 0.43 of those hours are from registered nurses. On weekends it falls to 3.20 hours, 11% below its all-week average. 65% of nursing staff left within a year (North Carolina median 48.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at University Place Nursing and Rehabilitation Center: Medicare and Medicaid
University Place Nursing and Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 24, 2025 and found 4 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 35 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 35 citations at University Place Nursing and Rehabilitation Center across 7 inspection dates, 20 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on October 15, 2024. The most common areas cited were resident assessment and care planning (8) and nutrition and dietary (6). The most serious was cited under the CMS rule to "provide activities to meet all resident's needs" (tag F0679, level H, March 13, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
July 24, 2025 · 5 citations · includes complaint inspection
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
BSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
October 15, 2024 · 2 citations, includes actual harm · includes complaint inspection
GEnsure that residents are free from significant medication errors.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
August 27, 2024 · 3 citations · includes complaint inspection
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
BEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
July 9, 2024 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 30, 2024 · 2 citations · includes complaint inspection
DAllow residents to self-administer drugs if determined clinically appropriate.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
March 13, 2024 · 16 citations, includes actual harm · includes complaint inspection
HProvide activities to meet all resident's needs.
EEnsure each resident receives an accurate assessment.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EEnsure that residents are free from significant medication errors.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
ESet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
August 25, 2022 · 6 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EDispose of garbage and refuse properly.
ESet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
BEnsure each resident receives an accurate assessment.
Questions to ask on a tour of University Place Nursing and Rehabilitation Center
- Inspectors cited the home at the actual-harm level on March 13, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 24, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 65% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $276,401 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Oct 15, 2024 | Fine | $9,318 |
| Mar 13, 2024 | Fine | $267,083 |
| Mar 13, 2024 | Payment Denial | 148 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 2/5 | 2/5 | 1/5 |
| August 2026 | 1/5 | 2/5 | 2/5 | 1/5 |
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Location
Hospitals near University Place Nursing and Rehabilitation Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.7 mi
Carolinas Med Ctr-University CharlotteEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 28m for patients treated and sent home
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8.4 mi
Presbyterian Hospital CharlotteEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 42m for patients treated and sent home
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8.4 mi
Atrium Health Pineville CharlotteEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 40m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near University Place Nursing and Rehabilitation Center › All nursing homes in Charlotte ›
Compare University Place Nursing and Rehabilitation Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Huntersville Oaks · Huntersville · 5 stars · 7.4 mi
- Novant Health Presbyterian Medical Center-Snu · Charlotte · 5 stars · 8.4 mi
- PruittHealth-Town Center · Harrisburg · 4 stars · 5.9 mi
- The Gardens of Taylor Glen Retirement Community · Concord · 4 stars · 8.8 mi
Other Principle Long Term Care nursing homes in North Carolina
- Jacob's Creek Nursing and Rehabilitation Center · Madison · 5 stars
- Carolina Rivers Nursing and Rehabilitation Center · Jacksonville · 5 stars
- Maple Grove Health and Rehabilitation Center · Greensboro · 5 stars
- Grantsbrook Nursing and Rehabilitation Center · Grantsboro · 5 stars
- Kerr Lake Nursing and Rehabilitation Center · Henderson · 4 stars
- Lake Park Nursing and Rehabilitation Center · Indian Trail · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 37 Principle Long Term Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.