All states › North Carolina › Charlotte › Asbury Health and Rehabilitation Center
3211 Bishops Way Lane Charlotte, NC 28215 · Mecklenburg County
All 20 nursing homes in Charlotte, NC (16 take Medicaid)
CMS certification number 345544 · See this home on Medicare Care Compare
Is Asbury Health and Rehabilitation Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Asbury Health and Rehabilitation Center as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.66 hours per resident per day at Asbury Health and Rehabilitation Center, above the North Carolina median of 3.57 (US median: 3.72). About 0.59 of those hours are from registered nurses. On weekends it falls to 4.40 hours, 6% below its all-week average. 25.9% of nursing staff left within a year (North Carolina median 48.5%). That is lower than most homes in North Carolina, a sign of a steadier team.
About this nursing home
Paying for care at Asbury Health and Rehabilitation Center: Medicare and Medicaid
Asbury Health and Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on September 30, 2025 and found 4 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 19 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 19 citations at Asbury Health and Rehabilitation Center across 3 inspection dates, 1 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on October 16, 2024. The most common areas cited were resident rights (5) and nutrition and dietary (4). The most serious was cited under the CMS rule to "ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being" (tag F0726, level J, October 16, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
September 30, 2025 · 5 citations · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
October 16, 2024 · 7 citations, includes immediate jeopardy
JEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
JProvide and implement an infection prevention and control program.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
June 8, 2023 · 7 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DEnsure each resident receives an accurate assessment.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Questions to ask on a tour of Asbury Health and Rehabilitation Center
- Inspectors cited the home at the immediate-jeopardy level on October 16, 2024 under the rule on nursing and physician services. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on September 30, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $47,996 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Sep 30, 2025 | Fine | $9,620 |
| Oct 16, 2024 | Fine | $38,376 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 5/5 | 4/5 |
| August 2026 | 2/5 | 2/5 | 3/5 | 4/5 |
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Location
Hospitals near Asbury Health and Rehabilitation Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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3.3 mi
Atrium Health Pineville CharlotteEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 40m for patients treated and sent home
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3.5 mi
Presbyterian Hospital CharlotteEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 42m for patients treated and sent home
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4.4 mi
Carolinas Medical Center/Behav Health CharlotteEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 16m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Asbury Health and Rehabilitation Center › All nursing homes in Charlotte ›
Compare Asbury Health and Rehabilitation Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Novant Health Presbyterian Medical Center-Snu · Charlotte · 5 stars · 3.5 mi
- Brookdale Carriage Club Providence · Charlotte · 5 stars · 6.9 mi
- Briar Creek Health Center · Charlotte · 5 stars · 6.9 mi
- The Sharon at Southpark · Charlotte · 5 stars · 7.2 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.