All states › North Carolina › Charlotte › Redwood Health & Rehab
5939 Reddman Road Charlotte, NC 28212 · Mecklenburg County
All 20 nursing homes in Charlotte, NC (16 take Medicaid)
CMS certification number 345243 · See this home on Medicare Care Compare
Is Redwood Health & Rehab a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Redwood Health & Rehab as of October 2026.
CMS rates it 1 out of 5 stars overall, below the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.23 hours per resident per day at Redwood Health & Rehab, below the North Carolina median of 3.57 (US median: 3.72). About 0.36 of those hours are from registered nurses. On weekends it falls to 2.99 hours, 7% below its all-week average. 51.2% of nursing staff left within a year (North Carolina median 48.5%).
About this nursing home
Paying for care at Redwood Health & Rehab: Medicare and Medicaid
Redwood Health & Rehab is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 11, 2026 and found 2 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 18 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 18 citations at Redwood Health & Rehab across 4 inspection dates, 5 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 16 were "potential for more than minimal harm" (D–F) and 2 were minimal (A–C). The most common areas cited were resident rights (4) and administration (3). The most serious was cited under the CMS rule to "electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data" (tag F0851, level F, January 17, 2024).
June 23, 2026 · 2 citations · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
May 11, 2026 · 4 citations · includes complaint inspection
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
April 24, 2025 · 8 citations · includes complaint inspection
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide appropriate foot care.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DProvide and implement an infection prevention and control program.
January 17, 2024 · 4 citations
FElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
EAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
CPost nurse staffing information every day.
BSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Questions to ask on a tour of Redwood Health & Rehab
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $14,702 in fines.
| Date | Type | Amount or length |
|---|---|---|
| May 11, 2026 | Fine | $6,960 |
| Jan 17, 2024 | Fine | $3,871 |
| Jan 17, 2024 | Fine | $3,871 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 2/5 | 1/5 | 3/5 |
| August 2026 | 3/5 | 3/5 | 2/5 | 2/5 |
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Location
Hospitals near Redwood Health & Rehab
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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4.0 mi
Atrium Health Pineville CharlotteEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 40m for patients treated and sent home
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4.2 mi
Presbyterian Hospital CharlotteEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 42m for patients treated and sent home
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4.9 mi
Carolinas Medical Center/Behav Health CharlotteEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 16m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Redwood Health & Rehab › All nursing homes in Charlotte ›
Compare Redwood Health & Rehab with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Novant Health Presbyterian Medical Center-Snu · Charlotte · 5 stars · 4.3 mi
- Brookdale Carriage Club Providence · Charlotte · 5 stars · 5.0 mi
- Briar Creek Health Center · Charlotte · 5 stars · 6.1 mi
- The Sharon at Southpark · Charlotte · 5 stars · 6.2 mi
Other Simcha Hyman & Naftali Zanziper nursing homes in North Carolina
- Wilson Healthcare and Rehabilitation Center · Wilson · 5 stars
- Wallace Rehabilitation and Healthcare Center · Wallace · 5 stars
- Goldsboro Rehabilitation and Healthcare Center · Goldsboro · 3 stars
- Yanceyville Rehabilitation and Healthcare Center · Yanceyville · 3 stars
- Accordius Health at Gastonia · Gastonia · 3 stars
- Hertford Rehabilitation and Healthcare Center · Hertford · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 79 Simcha Hyman & Naftali Zanziper nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.