All states › North Carolina › Charlotte › Rockwell Park Rehabilitation and Healthcare Center
1930 West Sugar Creek Road Charlotte, NC 28262 · Mecklenburg County
All 20 nursing homes in Charlotte, NC (16 take Medicaid)
CMS certification number 345489 · See this home on Medicare Care Compare
Is Rockwell Park Rehabilitation and Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Rockwell Park Rehabilitation and Healthcare Center as of October 2026.
CMS has not given it an overall rating yet.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.53 hours per resident per day at Rockwell Park Rehabilitation and Healthcare Center, about the same as the North Carolina median of 3.57 (US median: 3.72). About 0.48 of those hours are from registered nurses. On weekends it falls to 3.11 hours, 12% below its all-week average. 59.4% of nursing staff left within a year (North Carolina median 48.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Rockwell Park Rehabilitation and Healthcare Center: Medicare and Medicaid
Rockwell Park Rehabilitation and Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on September 17, 2026 and found 2 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 30 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 30 citations at Rockwell Park Rehabilitation and Healthcare Center across 9 inspection dates, 21 of them from complaint investigations. 7 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on September 5, 2025 (complaint inspection). The most common areas cited were quality of life and care (8) and resident assessment and care planning (5). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level K, April 29, 2024). 4 citations were under CMS's abuse, neglect and exploitation rules.
September 17, 2026 · 2 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DEnsure each resident receives an accurate assessment.
March 27, 2026 · 5 citations · includes complaint inspection
DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
January 7, 2026 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
November 20, 2025 · 4 citations
EHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure medication error rates are not 5 percent or greater.
September 5, 2025 · 1 citation, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
July 25, 2025 · 1 citation, includes immediate jeopardy · includes complaint inspection
JProvide appropriate treatment and care according to orders, resident’s preferences and goals.
November 27, 2024 · 3 citations, includes immediate jeopardy · includes complaint inspection
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
JProvide appropriate treatment and care according to orders, resident’s preferences and goals.
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
June 21, 2024 · 8 citations · includes complaint inspection
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
April 29, 2024 · 5 citations, includes immediate jeopardy · includes complaint inspection
KProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
JDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
CConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Questions to ask on a tour of Rockwell Park Rehabilitation and Healthcare Center
- Inspectors cited the home at the immediate-jeopardy level on April 29, 2024 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on November 27, 2024. How are staff trained, and how are concerns reported?
- Nursing staff turnover was 59.4% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
8 penalties in the last three years, including $338,513 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Mar 27, 2026 | Fine | $23,397 |
| Nov 20, 2025 | Fine | $12,935 |
| May 23, 2025 | Fine | $93,236 |
| Nov 27, 2024 | Fine | $113,051 |
| Jun 21, 2024 | Fine | $78,793 |
| Jun 21, 2024 | Payment Denial | 2 days of payments denied |
| Apr 29, 2024 | Fine | $6,899 |
| Apr 29, 2024 | Fine | $10,202 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | — | — | — | — |
| August 2026 | — | — | — | — |
Location
Hospitals near Rockwell Park Rehabilitation and Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
3.0 mi
Carolinas Med Ctr-University CharlotteEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 28m for patients treated and sent home
-
5.6 mi
Presbyterian Hospital CharlotteEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 42m for patients treated and sent home
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5.7 mi
Atrium Health Pineville CharlotteEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 40m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Other Yad Healthcare nursing homes in North Carolina
- Kenansville Rehabilitation and Healthcare Center · Kenansville · 2 stars
- Ramseur Rehabilitation and Healthcare Center · Ramseur · 2 stars
- Mountain Ridge Rehabilitation and Healthcare Center · Black Mountain · 2 stars
- Asheboro Rehabilitation and Healthcare Center · Asheboro · 2 stars
- Brunswick Rehabilitation and Healthcare Center · Bolivia · 1 stars
- Warsaw Rehabilitation and Healthcare Center · Warsaw · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 14 Yad Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.