All states › North Carolina › Durham › PruittHealth-Durham
3100 Erwin Road Durham, NC 27705 · Durham County
All 11 nursing homes in Durham, NC (10 take Medicaid)
CMS certification number 345061 · See this home on Medicare Care Compare
Is PruittHealth-Durham a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for PruittHealth-Durham as of October 2026.
CMS rates it 1 out of 5 stars overall, below the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.09 hours per resident per day at PruittHealth-Durham, below the North Carolina median of 3.57 (US median: 3.72). About 0.69 of those hours are from registered nurses. On weekends it falls to 2.58 hours, 17% below its all-week average. Ask how weekends are staffed. 42.9% of nursing staff left within a year (North Carolina median 48.5%). 2 administrators left in the past year.
About this nursing home
Paying for care at PruittHealth-Durham: Medicare and Medicaid
PruittHealth-Durham is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 12, 2026 and found 14 deficiencies, plus 18 from complaint inspections in the same period. In total, inspectors issued 49 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 49 citations at PruittHealth-Durham across 5 inspection dates, 26 of them from complaint investigations. 6 were at the actual-harm level (G–I), most recently on June 12, 2026. The most common areas cited were resident rights (9) and nutrition and dietary (8). The most serious was cited under the CMS rule to "keep residents' personal and medical records private and confidential" (tag F0583, level G, June 12, 2026). 2 citations were under CMS's abuse, neglect and exploitation rules.
June 12, 2026 · 32 citations · includes complaint inspection
GKeep residents' personal and medical records private and confidential.
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
GProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
FEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FDispose of garbage and refuse properly.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EEnsure each resident receives an accurate assessment.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EEnsure that residents are free from significant medication errors.
EEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
EEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DAllow residents to self-administer drugs if determined clinically appropriate.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
DProvide and implement an infection prevention and control program.
DProvide bedrooms that don't allow residents to see each other when privacy is needed.
CPost nurse staffing information every day.
June 13, 2025 · 5 citations, includes actual harm · includes complaint inspection
GImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
April 4, 2025 · 5 citations · includes complaint inspection
EEnsure that residents are free from significant medication errors.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
September 19, 2024 · 1 citation · includes complaint inspection
DEnsure that residents are free from significant medication errors.
January 12, 2024 · 6 citations · includes complaint inspection
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DEnsure each resident receives an accurate assessment.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
BEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Questions to ask on a tour of PruittHealth-Durham
- Inspectors cited the home at the actual-harm level on June 12, 2026 under the rule on resident rights. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 13, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Weekend staffing is 17% below the all-week average. Who is on duty on Saturday nights?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $51,787 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jun 12, 2026 | Fine | $8,577 |
| Jun 12, 2026 | Fine | $8,578 |
| Jun 13, 2025 | Fine | $34,632 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 2/5 | 3/5 |
| August 2026 | 1/5 | 1/5 | 2/5 | 3/5 |
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Location
Hospitals near PruittHealth-Durham
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.7 mi
Durham VA Medical Center DurhamEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 4h 0m for patients treated and sent home
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0.8 mi
Duke University Hospital DurhamEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 5h 17m for patients treated and sent home
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3.6 mi
Duke Regional Hospital DurhamEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 4h 15m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near PruittHealth-Durham › All nursing homes in Durham ›
Compare PruittHealth-Durham with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Hillcrest Convalescent Center · Durham · 5 stars · 1.8 mi
- Croasdaile Village · Durham · 5 stars · 2.6 mi
- Parkview Health and Rehabilitation Center · Chapel Hill · 5 stars · 5.4 mi
- Carol Woods · Chapel Hill · 5 stars · 5.8 mi
Other Pruitthealth nursing homes in North Carolina
- North Carolina State Veterans Home Kernersville · Kernersville · 5 stars
- NC State Veterans Home - Black Mountain · Black Mountain · 5 stars
- PruittHealth-Rockingham · Rockingham · 5 stars
- PruittHealth-Town Center · Harrisburg · 4 stars
- PruittHealth-Elkin · Elkin · 4 stars
- PruittHealth-Raleigh · Raleigh · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 97 Pruitthealth nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.