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Hendersonville Health and Rehabilitation

All states › North Carolina › Flat Rock › Hendersonville Health and Rehabilitation

104 College Drive Flat Rock, NC 28731 · Henderson County

(828) 693-8600

Accepts Medicare Accepts Medicaid 130 certified beds For profit

CMS certification number 345493 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Hendersonville Health and Rehabilitation a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Hendersonville Health and Rehabilitation as of October 2026.

CMS rates it 5 out of 5 stars overall, above the North Carolina average of 3.0. Inspectors issued 11 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 5 out of 5; for long-term residents, 5 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 3.52 hours per resident per day at Hendersonville Health and Rehabilitation, about the same as the North Carolina median of 3.57 (US median: 3.72). About 0.43 of those hours are from registered nurses. On weekends it falls to 2.92 hours, 17% below its all-week average. Ask how weekends are staffed. 34.7% of nursing staff left within a year (North Carolina median 48.5%). That is lower than most homes in North Carolina, a sign of a steadier team. 2 administrators left in the past year.

Nursing care per resident per day 3.52 hours
Below the North Carolina median of 3.57 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.43 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 2.92 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 34.7% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 41.7% a year Share of registered nurses who left over a year.
Administrators who left 2 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds130
Residents per day 102 About 78% of beds filled, on average
OwnershipFor profit - Limited Liability company
Payment acceptedMedicare and Medicaid
Certified sinceJune 1999
Part of a chainSanstone Health & Rehabilitation
Legal business nameHENDERSONVILLE HEALTH AND REHABILITATION

Paying for care at Hendersonville Health and Rehabilitation: Medicare and Medicaid

Hendersonville Health and Rehabilitation is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on September 18, 2025 and found 0 deficiencies. In total, inspectors issued 11 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 11 citations at Hendersonville Health and Rehabilitation across 2 inspection dates, 3 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 11 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were resident rights (5) and pharmacy service (3). The most serious was cited under the CMS rule to "ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures" (tag F0756, level E, June 16, 2023).

September 11, 2024 · 3 citations · includes complaint inspection

DAllow residents to self-administer drugs if determined clinically appropriate.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0554 · Complaint inspection · Deficient, Provider has date of correction (Sep 12, 2024)

DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Complaint inspection · Deficient, Provider has date of correction (Sep 12, 2024)

DMake sure that a working call system is available in each resident's bathroom and bathing area.

Potential for more than minimal harm · Environmental Deficiencies · Tag F0919 · Complaint inspection · Deficient, Provider has date of correction (Sep 12, 2024)

June 16, 2023 · 8 citations

EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0756 · Deficient, Provider has date of correction (Jul 12, 2023)

EEnsure that residents are free from significant medication errors.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0760 · Deficient, Provider has date of correction (Jun 16, 2023)

DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0550 · Deficient, Provider has date of correction (Jul 6, 2023)

DReasonably accommodate the needs and preferences of each resident.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0558 · Deficient, Provider has date of correction (Jun 21, 2023)

DKeep residents' personal and medical records private and confidential.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0583 · Deficient, Provider has date of correction (Jul 6, 2023)

DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0584 · Deficient, Provider has date of correction (Jul 14, 2023)

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Jul 6, 2023)

DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Potential for more than minimal harm · Administration Deficiencies · Tag F0867 · Deficient, Provider has date of correction (Jun 30, 2023)

Questions to ask on a tour of Hendersonville Health and Rehabilitation

  1. CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
  2. Weekend staffing is 17% below the all-week average. Who is on duty on Saturday nights?
  3. Several administrators left in the past year. What has changed for residents since then?
  4. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  5. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 5/5 2/5 5/5
August 2026 5/5 5/5 3/5 5/5
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Location

Hospitals near Hendersonville Health and Rehabilitation

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 3.1 mi
    Margaret R Pardee Mem Hospital Hendersonville
    Emergency room ★★★★★ Medicare overall 5 of 5
    Median ER visit 2h 38m for patients treated and sent home
  • 7.8 mi
    Adventhealth Hendersonville Fletcher
    Emergency room ★★★★★ Medicare overall 5 of 5
    Median ER visit 2h 44m for patients treated and sent home
  • 12.3 mi
    Advent Health Polk Columbus
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 2h 16m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Carolina Village Hendersonville · 3.0 mi away ★★★★★ Inspection 5/5 · Staffing 5/5 58 beds
Life Care Center of Hendersonville Hendersonville · 3.1 mi away ★★★☆☆ Inspection 2/5 · Staffing 3/5 80 beds · Medicaid
Valley Hill Health & Rehab Center Hendersonville · 3.4 mi away ★★☆☆☆ Inspection 2/5 · Staffing 2/5 150 beds · Medicaid
The Laurels of Hendersonville Hendersonville · 3.6 mi away ★★★☆☆ Inspection 2/5 · Staffing 3/5 100 beds · Medicaid
The Greens at Hendersonville Hendersonville · 4.6 mi away ★★★☆☆ Inspection 3/5 · Staffing 3/5 120 beds · Medicaid

More nursing homes near Hendersonville Health and Rehabilitation ›   All nursing homes in Flat Rock ›

Compare Hendersonville Health and Rehabilitation with the 3 closest homes side by side ›

Other Sanstone Health & Rehabilitation nursing homes in North Carolina

Affiliation comes from CMS's affiliated-entity data, October 2026. All 18 Sanstone Health & Rehabilitation nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/north-carolina/flat-rock/hendersonville-health-and-rehabilitation/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.