All states › North Carolina › Hendersonville › The Greens at Hendersonville
1870 Pisgah Drive Hendersonville, NC 28791 · Henderson County
All 6 nursing homes in Hendersonville, NC (5 take Medicaid)
CMS certification number 345312 · See this home on Medicare Care Compare
Is The Greens at Hendersonville a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Greens at Hendersonville as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.32 hours per resident per day at The Greens at Hendersonville, below the North Carolina median of 3.57 (US median: 3.72). About 0.87 of those hours are from registered nurses. On weekends it falls to 2.91 hours, 12% below its all-week average. 73.6% of nursing staff left within a year (North Carolina median 48.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at The Greens at Hendersonville: Medicare and Medicaid
The Greens at Hendersonville is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on January 16, 2026 and found 2 deficiencies. In total, inspectors issued 34 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 34 citations at The Greens at Hendersonville across 7 inspection dates, 14 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on February 5, 2025 (complaint inspection). The most common areas cited were resident assessment and care planning (8) and resident rights (6). The most serious was cited under the CMS rule to "ensure that each resident is free from the use of physical restraints, unless needed for medical treatment" (tag F0604, level J, February 5, 2025). 4 citations were under CMS's abuse, neglect and exploitation rules.
January 16, 2026 · 2 citations
DEnsure each resident receives an accurate assessment.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
February 5, 2025 · 3 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
JDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
November 1, 2024 · 6 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide and implement an infection prevention and control program.
June 21, 2024 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
April 25, 2024 · 4 citations, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
October 16, 2023 · 4 citations · includes complaint inspection
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
August 4, 2023 · 14 citations
FEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
DAllow residents to self-administer drugs if determined clinically appropriate.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DNotify the appropriate authorities when residents with MD or ID services has a significant change in condition.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
DProvide and implement an infection prevention and control program.
BHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Questions to ask on a tour of The Greens at Hendersonville
- Inspectors cited the home at the immediate-jeopardy level on February 5, 2025 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on February 5, 2025. How are staff trained, and how are concerns reported?
- There were 4 infection-control citations. Who leads infection prevention, and what is the current outbreak policy?
- Nursing staff turnover was 73.6% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $101,733 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Feb 5, 2025 | Fine | $16,985 |
| Apr 25, 2024 | Fine | $84,748 |
| Apr 25, 2024 | Payment Denial | 47 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 3/5 | 3/5 |
| August 2026 | 3/5 | 3/5 | 3/5 | 3/5 |
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Location
Hospitals near The Greens at Hendersonville
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.5 mi
Margaret R Pardee Mem Hospital HendersonvilleEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 38m for patients treated and sent home
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5.0 mi
Adventhealth Hendersonville FletcherEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 44m for patients treated and sent home
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13.2 mi
Transylvania Regional Hospital, INC BrevardEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 1h 38m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Greens at Hendersonville › All nursing homes in Hendersonville ›
Compare The Greens at Hendersonville with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Carolina Village · Hendersonville · 5 stars · 2.6 mi
- Hendersonville Health and Rehabilitation · Flat Rock · 5 stars · 4.6 mi
- The Lodge at Mills River · Mills River · 5 stars · 8.4 mi
Other Cch Healthcare nursing homes in North Carolina
- The Greens at Cabarrus · Concord · 5 stars
- The Greens at Weaverville · Weaverville · 4 stars
- The Greens at Maple Leaf · Statesville · 4 stars
- The Greens at Viewmont · Hickory · 3 stars
- The Greens at Pinehurst Rehabilitation & Living Center · Pinehurst · 3 stars
- The Greens at Spruce Pines · Spruce Pine · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 33 Cch Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.