All states › North Carolina › Greensboro › Piedmont Hills Center for Nursing and Rehab
109 S Holden Road Greensboro, NC 27407 · Guilford County
All 11 nursing homes in Greensboro, NC (11 take Medicaid)
CMS certification number 345116 · See this home on Medicare Care Compare
Is Piedmont Hills Center for Nursing and Rehab a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Piedmont Hills Center for Nursing and Rehab as of October 2026.
CMS rates it 1 out of 5 stars overall, below the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.20 hours per resident per day at Piedmont Hills Center for Nursing and Rehab, below the North Carolina median of 3.57 (US median: 3.72). About 0.36 of those hours are from registered nurses. On weekends it falls to 2.84 hours, 11% below its all-week average. 42.4% of nursing staff left within a year (North Carolina median 48.5%).
About this nursing home
Paying for care at Piedmont Hills Center for Nursing and Rehab: Medicare and Medicaid
Piedmont Hills Center for Nursing and Rehab is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 27, 2026 and found 0 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 52 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 52 citations at Piedmont Hills Center for Nursing and Rehab across 6 inspection dates, 29 of them from complaint investigations. 5 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on June 11, 2025 (complaint inspection). The most common areas cited were resident assessment and care planning (12) and resident rights (11). The most serious was cited under the CMS rule to "ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being" (tag F0726, level K, July 17, 2024). 4 citations were under CMS's abuse, neglect and exploitation rules.
October 23, 2025 · 2 citations · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
June 11, 2025 · 1 citation, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
February 10, 2025 · 2 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
December 5, 2024 · 11 citations · includes complaint inspection
EEnsure each resident receives an accurate assessment.
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate foot care.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
BHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
BAssure that each resident’s assessment is updated at least once every 3 months.
July 17, 2024 · 4 citations, includes immediate jeopardy · includes complaint inspection
KEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
KProvide and implement an infection prevention and control program.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
December 4, 2023 · 32 citations, includes immediate jeopardy · includes complaint inspection
JProvide safe, appropriate pain management for a resident who requires such services.
GProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
FConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
EHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
EEnsure each resident receives an accurate assessment.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProvide or obtain dental services for each resident.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProtect each resident from the wrongful use of the resident's belongings or money.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DEnsure a qualified health professional conducts resident assessments.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DPlan the resident's discharge to meet the resident's goals and needs.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DProvide bedrooms that don't allow residents to see each other when privacy is needed.
DEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
CPost a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
CPost nurse staffing information every day.
BAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
BAssure that each resident’s assessment is updated at least once every 3 months.
Questions to ask on a tour of Piedmont Hills Center for Nursing and Rehab
- Inspectors cited the home at the immediate-jeopardy level on July 17, 2024 under the rule on nursing and physician services. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on December 5, 2024. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
6 penalties in the last three years, including $217,827 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Oct 23, 2025 | Fine | $50,505 |
| Jun 11, 2025 | Fine | $17,345 |
| Dec 5, 2024 | Fine | $18,086 |
| Jul 17, 2024 | Fine | $35,105 |
| Dec 4, 2023 | Fine | $96,786 |
| Dec 4, 2023 | Payment Denial | 2 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 1/5 | 1/5 |
| August 2026 | 1/5 | 1/5 | 1/5 | 1/5 |
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Location
Hospitals near Piedmont Hills Center for Nursing and Rehab
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
3.7 mi
Moses H Cone Memorial Hospital, the GreensboroEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 44m for patients treated and sent home
- 4.6 mi
-
11.9 mi
High Point Regional Hospital High PointEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 4h 7m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Piedmont Hills Center for Nursing and Rehab › All nursing homes in Greensboro ›
Compare Piedmont Hills Center for Nursing and Rehab with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Camden Health and Rehabilitation · Greensboro · 5 stars · 2.4 mi
- Maple Grove Health and Rehabilitation Center · Greensboro · 5 stars · 3.6 mi
- Maryfield Nursing Home · High Point · 5 stars · 8.4 mi
- River Landing at Sandy Ridge · Colfax · 5 stars · 9.3 mi
Other Alliance Health Group nursing homes in North Carolina
- Linden Place Center for Nursing and Rehabilitation · Greensboro · 3 stars
- Magnolia Gardens Center for Nursing and Rehabilitation · Thomasville · 3 stars
- Juniper Gardens Center for Nursing and Rehabilitation · Gastonia · 3 stars
- Senior Citizens Home · Henderson · 3 stars
- Mill Creek Center for Nursing and Rehabilitation · Winston-Salem · 2 stars
- Dahlia Gardens Center for Nursing and Rehabilitation · Aberdeen · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 13 Alliance Health Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.