All states › North Carolina › Winston-Salem › Mill Creek Center for Nursing and Rehabilitation
4911 Brian Center Lane Winston-Salem, NC 27106 · Forsyth County
All 10 nursing homes in Winston-Salem, NC (9 take Medicaid)
CMS certification number 345149 · See this home on Medicare Care Compare
Is Mill Creek Center for Nursing and Rehabilitation a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Mill Creek Center for Nursing and Rehabilitation as of October 2026.
CMS rates it 2 out of 5 stars overall, below the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.58 hours per resident per day at Mill Creek Center for Nursing and Rehabilitation, about the same as the North Carolina median of 3.57 (US median: 3.72). About 0.51 of those hours are from registered nurses. On weekends it falls to 3.22 hours, 10% below its all-week average. 65.4% of nursing staff left within a year (North Carolina median 48.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Mill Creek Center for Nursing and Rehabilitation: Medicare and Medicaid
Mill Creek Center for Nursing and Rehabilitation is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 28, 2026 and found 0 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 28 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 28 citations at Mill Creek Center for Nursing and Rehabilitation across 5 inspection dates, 12 of them from complaint investigations. 3 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on May 29, 2024 (complaint inspection). The most common areas cited were resident rights (9) and quality of life and care (8). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level J, May 29, 2024).
May 28, 2026 · 1 citation · includes complaint inspection
BHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
April 14, 2025 · 14 citations · includes complaint inspection
EHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DAllow residents to self-administer drugs if determined clinically appropriate.
DReasonably accommodate the needs and preferences of each resident.
DKeep residents' personal and medical records private and confidential.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DAssess the resident when there is a significant change in condition
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DProvide or obtain dental services for each resident.
CAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
January 7, 2025 · 2 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DEnsure that residents are free from significant medication errors.
May 29, 2024 · 2 citations, includes immediate jeopardy · includes complaint inspection
JProvide appropriate treatment and care according to orders, resident’s preferences and goals.
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
November 16, 2023 · 9 citations, includes immediate jeopardy · includes complaint inspection
JProvide and implement an infection prevention and control program.
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
EEnsure medication error rates are not 5 percent or greater.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DEnsure each resident receives an accurate assessment.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Questions to ask on a tour of Mill Creek Center for Nursing and Rehabilitation
- Inspectors cited the home at the immediate-jeopardy level on May 29, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 65.4% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $16,452 in fines.
| Date | Type | Amount or length |
|---|---|---|
| May 29, 2024 | Fine | $16,452 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 2/5 | 3/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 2/5 |
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Location
Hospitals near Mill Creek Center for Nursing and Rehabilitation
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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5.1 mi
North Carolina Baptist Hospital Winston-SalemEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 3m for patients treated and sent home
- 5.6 mi
- 5.8 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Mill Creek Center for Nursing and Rehabilitation › All nursing homes in Winston-Salem ›
Compare Mill Creek Center for Nursing and Rehabilitation with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Brookridge Retirement Community · Winston-Salem · 5 stars · 1.2 mi
- Salemtowne · Winston-Salem · 4 stars · 1.8 mi
- Arbor Acres United Methodist Retirement Community · Winston-Salem · 4 stars · 3.8 mi
- Trinity Glen · Winston-Salem · 4 stars · 5.8 mi
Other Alliance Health Group nursing homes in North Carolina
- Linden Place Center for Nursing and Rehabilitation · Greensboro · 3 stars
- Magnolia Gardens Center for Nursing and Rehabilitation · Thomasville · 3 stars
- Juniper Gardens Center for Nursing and Rehabilitation · Gastonia · 3 stars
- Senior Citizens Home · Henderson · 3 stars
- Dahlia Gardens Center for Nursing and Rehabilitation · Aberdeen · 2 stars
- Cypress Valley Center for Nursing and Rehabilitation · Reidsville · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 13 Alliance Health Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.