facebook tracking Trinity Ridge, Hickory NC: CMS Ratings & Inspections
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Trinity Ridge

All states › North Carolina › Hickory › Trinity Ridge

2140 Medical Park Drive Hickory, NC 28602 · Catawba County

(828) 322-6995

All 4 nursing homes in Hickory, NC (4 take Medicaid)

Accepts Medicare Accepts Medicaid 120 certified beds Non profit

CMS certification number 345106 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Trinity Ridge a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Trinity Ridge as of October 2026.

CMS rates it 3 out of 5 stars overall, about the same as the North Carolina average of 3.0. Inspectors issued 5 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 3 out of 5; for long-term residents, 2 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Staffing

Nursing staff spend about 3.85 hours per resident per day at Trinity Ridge, above the North Carolina median of 3.57 (US median: 3.72). About 0.83 of those hours are from registered nurses. On weekends it falls to 3.36 hours, 13% below its all-week average. 41.3% of nursing staff left within a year (North Carolina median 48.5%).

Nursing care per resident per day 3.85 hours
Above the North Carolina median of 3.57 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.83 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.36 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 41.3% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 20% a year Share of registered nurses who left over a year.
Administrators who left 1 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds120
Residents per day 113 About 94% of beds filled, on average
OwnershipNon profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceDecember 1973
Part of a chainLutheran Services Carolinas
Legal business nameLUTHERAN HOME - HICKORY WEST, INC

Paying for care at Trinity Ridge: Medicare and Medicaid

Trinity Ridge is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on June 18, 2026 and found 1 deficiency. In total, inspectors issued 5 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 5 citations at Trinity Ridge across 3 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 5 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were infection control (1) and pharmacy service (1). The most serious was cited under the CMS rule to "provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections" (tag F0690, level D, June 18, 2026).

June 18, 2026 · 1 citation

DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0690 · Deficient, Provider has date of correction (Jul 2, 2026)

March 27, 2025 · 3 citations

DEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has date of correction (Apr 16, 2025)

DEnsure medication error rates are not 5 percent or greater.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0759 · Deficient, Provider has date of correction (Apr 17, 2025)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Apr 16, 2025)

November 29, 2023 · 1 citation · includes complaint inspection

DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0550 · Complaint inspection · Past Non-Compliance (Aug 21, 2023)

Questions to ask on a tour of Trinity Ridge

  1. CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
  2. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  3. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 3/5 4/5 1/5 2/5
August 2026 5/5 4/5 5/5 2/5
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Location

Hospitals near Trinity Ridge

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 3.6 mi
    Frye Regional Medical Center Hickory
    Emergency room ★★☆☆☆ Medicare overall 2 of 5
    Median ER visit 2h 54m for patients treated and sent home
  • 5.5 mi
    Catawba Valley Medical Center Hickory
    Emergency room ★★☆☆☆ Medicare overall 2 of 5
    Median ER visit 3h 48m for patients treated and sent home
  • 16.6 mi
    Carolinas Medical Center-Lincoln Lincolnton
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 2h 57m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

The Greens at Hickory Hickory · 4.3 mi away ★★☆☆☆ Inspection 2/5 · Staffing 2/5 150 beds · Medicaid
The Greens at Viewmont Hickory · 4.4 mi away ★★★☆☆ Inspection 2/5 · Staffing 3/5 104 beds · Medicaid
Trinity Village Hickory · 4.9 mi away ★★★★★ Inspection 4/5 · Staffing 5/5 104 beds · Medicaid
Carolina Rehab Center of Burke Connelly Spring · 6.4 mi away ★★☆☆☆ Inspection 1/5 · Staffing 2/5 90 beds · Medicaid
Conover Nursing and Rehabilitation Center Conover · 7.3 mi away ★★★★★ Inspection 5/5 · Staffing 4/5 90 beds · Medicaid

More nursing homes near Trinity Ridge ›   All nursing homes in Hickory ›

Compare Trinity Ridge with the 3 closest homes side by side ›

Higher-rated nursing homes within 10 miles

Other Lutheran Services Carolinas nursing homes in North Carolina

Affiliation comes from CMS's affiliated-entity data, October 2026. All 9 Lutheran Services Carolinas nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/north-carolina/hickory/trinity-ridge/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.