All states › North Carolina › Pittsboro › The Laurels of Chatham
72 Chatham Business Park Pittsboro, NC 27312 · Chatham County
All 2 nursing homes in Pittsboro, NC (1 take Medicaid)
CMS certification number 345421 · See this home on Medicare Care Compare
Is The Laurels of Chatham a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Laurels of Chatham as of October 2026.
CMS rates it 2 out of 5 stars overall, below the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.85 hours per resident per day at The Laurels of Chatham, above the North Carolina median of 3.57 (US median: 3.72). About 0.24 of those hours are from registered nurses. On weekends it falls to 3.33 hours, 13% below its all-week average. 47% of nursing staff left within a year (North Carolina median 48.5%).
About this nursing home
Paying for care at The Laurels of Chatham: Medicare and Medicaid
The Laurels of Chatham is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 8, 2025 and found 5 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 31 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 31 citations at The Laurels of Chatham across 3 inspection dates, 9 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on July 8, 2025. The most common areas cited were quality of life and care (10) and resident rights (8). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, July 8, 2025).
July 8, 2025 · 7 citations · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
April 17, 2024 · 11 citations, includes actual harm · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
February 9, 2023 · 13 citations
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DGive the resident's representative the ability to exercise the resident's rights.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DEnsure each resident receives an accurate assessment.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
BPost nurse staffing information every day.
Questions to ask on a tour of The Laurels of Chatham
- Inspectors cited the home at the actual-harm level on July 8, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $10,527 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Apr 17, 2024 | Fine | $10,527 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 2/5 | 4/5 |
| August 2026 | 2/5 | 2/5 | 3/5 | 4/5 |
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Location
Hospitals near The Laurels of Chatham
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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14.2 mi
UNC Hospitals Chapel HillEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 4h 28m for patients treated and sent home
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14.5 mi
Chatham Hospital INC Siler CityEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 42m for patients treated and sent home
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17.3 mi
Central Carolina Hospital SanfordEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 52m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Laurels of Chatham › All nursing homes in Pittsboro ›
Compare The Laurels of Chatham with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- The Arbor · Pittsboro · 4 stars · 6.3 mi
Other Ciena Healthcare/Laurel Health Care nursing homes in North Carolina
- The Laurels of Pender · Burgaw · 4 stars
- The Laurels of Greentree Ridge · Asheville · 4 stars
- The Laurels of Hendersonville · Hendersonville · 3 stars
- The Laurels of Salisbury · Salisbury · 3 stars
- The Laurels of Forest Glenn · Garner · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 80 Ciena Healthcare/Laurel Health Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.