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Hillcrest Raleigh at Crabtree Valley

All states › North Carolina › Raleigh › Hillcrest Raleigh at Crabtree Valley

3830 Blue Ridge Road Raleigh, NC 27612 · Wake County

(919) 781-4900

All 12 nursing homes in Raleigh, NC (10 take Medicaid)

Accepts Medicare Accepts Medicaid 134 certified beds For profit

CMS certification number 345555 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Hillcrest Raleigh at Crabtree Valley a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Hillcrest Raleigh at Crabtree Valley as of October 2026.

CMS rates it 4 out of 5 stars overall, above the North Carolina average of 3.0. Inspectors issued 6 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 2 out of 5; for long-term residents, 2 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 5.22 hours per resident per day at Hillcrest Raleigh at Crabtree Valley, above the North Carolina median of 3.57 (US median: 3.72). About 0.81 of those hours are from registered nurses. On weekends it falls to 4.75 hours, 9% below its all-week average. 45% of nursing staff left within a year (North Carolina median 48.5%).

Nursing care per resident per day 5.22 hours
Above the North Carolina median of 3.57 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.81 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 4.75 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 45% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 51.6% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds134
Residents per day 91 About 68% of beds filled, on average
OwnershipFor profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceNovember 2012
Legal business nameHILLCREST RALEIGH AT CRABTREE, LLC

Paying for care at Hillcrest Raleigh at Crabtree Valley: Medicare and Medicaid

Hillcrest Raleigh at Crabtree Valley is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on May 14, 2026 and found 1 deficiency, plus 1 from complaint inspections in the same period. In total, inspectors issued 6 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 6 citations at Hillcrest Raleigh at Crabtree Valley across 3 inspection dates, 2 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on December 15, 2023. The most common areas cited were resident assessment and care planning (2) and resident rights (2). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level G, December 15, 2023).

May 14, 2026 · 1 citation

BEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Potential for minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0640 · No revisit needed (May 28, 2026)

December 9, 2025 · 1 citation · includes complaint inspection

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Past Non-Compliance

December 15, 2023 · 4 citations, includes actual harm · includes complaint inspection

GProvide and implement an infection prevention and control program.

Actual harm · Infection Control Deficiencies · Tag F0880 · Complaint inspection · Deficient, Provider has date of correction (Jan 7, 2024)

DAllow residents to self-administer drugs if determined clinically appropriate.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0554 · Deficient, Provider has date of correction (Jan 7, 2024)

DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0578 · Deficient, Provider has date of correction (Jan 7, 2024)

BEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Potential for minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0640 · Deficient, Provider has date of correction (Jan 7, 2024)

Questions to ask on a tour of Hillcrest Raleigh at Crabtree Valley

  1. Inspectors cited the home at the actual-harm level on December 15, 2023 under the rule on infection control. What changed afterwards, and can I see the plan of correction?
  2. CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
  3. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  4. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 4/5 4/5 2/5
August 2026 4/5 4/5 4/5 2/5
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Location

Hospitals near Hillcrest Raleigh at Crabtree Valley

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 1.5 mi
    Rex Hospital Raleigh
    Emergency room ★★★★★ Medicare overall 5 of 5
    Median ER visit 3h 22m for patients treated and sent home
  • 6.3 mi
    Wakemed, Raleigh Campus Raleigh
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 3h 24m for patients treated and sent home
  • 6.5 mi
    Holly Hill/ Charter Behavioral Raleigh
    No ER listed in Medicare data

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Rex Rehab & Nursing Care Center Raleigh · 1.6 mi away ★★★★★ Inspection 4/5 · Staffing 5/5 120 beds · Medicaid
Bloomsbury at Hayes Barton Place Raleigh · 2.0 mi away Not rated Inspection — · Staffing — 31 beds · Medicaid
The Cardinal at North Hills Raleigh · 2.6 mi away ★★★☆☆ Inspection 4/5 · Staffing 4/5 15 beds
Raleigh Rehabilitation Center Raleigh · 3.0 mi away ★★★☆☆ Inspection 3/5 · Staffing 1/5 157 beds · Medicaid
The Rosewood Health Center Raleigh · 4.7 mi away ★★★★★ Inspection 4/5 · Staffing 5/5 57 beds

More nursing homes near Hillcrest Raleigh at Crabtree Valley ›   All nursing homes in Raleigh ›

Compare Hillcrest Raleigh at Crabtree Valley with the 3 closest homes side by side ›

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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/north-carolina/raleigh/hillcrest-raleigh-at-crabtree-valley/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.