All states › North Carolina › Raleigh › The Cardinal at North Hills
311 Garden at North Hills Street Raleigh, NC 27609 · Wake County
All 12 nursing homes in Raleigh, NC (10 take Medicaid)
CMS certification number 345572 · See this home on Medicare Care Compare
Is The Cardinal at North Hills a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Cardinal at North Hills as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 7.38 hours per resident per day at The Cardinal at North Hills, above the North Carolina median of 3.57 (US median: 3.72). About 1.02 of those hours are from registered nurses. On weekends it falls to 5.95 hours, 19% below its all-week average. Ask how weekends are staffed.
About this nursing home
Paying for care at The Cardinal at North Hills: Medicare and Medicaid
The Cardinal at North Hills is certified for Medicare but not Medicaid. It can provide short-term skilled nursing and rehab covered by Medicare Part A, but if long-term care is needed and Medicaid becomes the payer, a move to a Medicaid-certified home would be needed. 10 other homes in Raleigh accept Medicaid. Nursing homes that accept Medicaid in North Carolina.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on September 10, 2025 and found 1 deficiency, plus 1 from complaint inspections in the same period. In total, inspectors issued 4 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 4 citations at The Cardinal at North Hills across 2 inspection dates, 1 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on September 21, 2023. The most common areas cited were administration (1) and freedom from abuse, neglect, and exploitation (1). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, September 21, 2023). 1 citation was under CMS's abuse, neglect and exploitation rules.
September 10, 2025 · 2 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
September 21, 2023 · 2 citations, includes actual harm
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Questions to ask on a tour of The Cardinal at North Hills
- Inspectors cited the home at the actual-harm level on September 21, 2023 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on September 10, 2025. How are staff trained, and how are concerns reported?
- Weekend staffing is 19% below the all-week average. Who is on duty on Saturday nights?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 4/5 | 4/5 | 1/5 |
| August 2026 | 3/5 | 4/5 | — | 1/5 |
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Location
Hospitals near The Cardinal at North Hills
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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4.0 mi
Rex Hospital RaleighEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 22m for patients treated and sent home
-
4.5 mi
Wakemed, Raleigh Campus RaleighEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 24m for patients treated and sent home
- 4.6 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Compare The Cardinal at North Hills with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Rex Rehab & Nursing Care Center · Raleigh · 5 stars · 3.9 mi
- The Rosewood Health Center · Raleigh · 5 stars · 4.5 mi
- Glenaire · Cary · 5 stars · 9.4 mi
- Hillcrest Raleigh at Crabtree Valley · Raleigh · 4 stars · 2.6 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.