All states › North Carolina › Tryon › White Oak Manor - Tryon
70 Oak Street Tryon, NC 28782 · Polk County
CMS certification number 345127 · See this home on Medicare Care Compare
Is White Oak Manor - Tryon a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for White Oak Manor - Tryon as of October 2026.
CMS rates it 2 out of 5 stars overall, below the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.99 hours per resident per day at White Oak Manor - Tryon, above the North Carolina median of 3.57 (US median: 3.72). About 0.57 of those hours are from registered nurses. On weekends it falls to 3.33 hours, 17% below its all-week average. Ask how weekends are staffed. 62.6% of nursing staff left within a year (North Carolina median 48.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at White Oak Manor - Tryon: Medicare and Medicaid
White Oak Manor - Tryon is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 24, 2025 and found 5 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 11 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 11 citations at White Oak Manor - Tryon across 4 inspection dates, 5 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on February 4, 2026 (complaint inspection). The most common areas cited were resident rights (3) and freedom from abuse, neglect, and exploitation (2). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, February 4, 2026). 2 citations were under CMS's abuse, neglect and exploitation rules.
February 4, 2026 · 1 citation · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
July 24, 2025 · 8 citations · includes complaint inspection
DAllow residents to self-administer drugs if determined clinically appropriate.
DKeep residents' personal and medical records private and confidential.
DProtect each resident from the wrongful use of the resident's belongings or money.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
CHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
BPost nurse staffing information every day.
July 10, 2024 · 1 citation · includes complaint inspection
DPASARR screening for Mental disorders or Intellectual Disabilities
March 17, 2023 · 1 citation
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Questions to ask on a tour of White Oak Manor - Tryon
- Inspectors cited the home at the immediate-jeopardy level on February 4, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 24, 2025. How are staff trained, and how are concerns reported?
- Weekend staffing is 17% below the all-week average. Who is on duty on Saturday nights?
- Nursing staff turnover was 62.6% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $16,153 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Feb 4, 2026 | Fine | $16,153 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 4/5 | 3/5 |
| August 2026 | 2/5 | 2/5 | 4/5 | 3/5 |
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Location
Hospitals near White Oak Manor - Tryon
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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2.4 mi
Advent Health Polk ColumbusEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 16m for patients treated and sent home
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15.1 mi
Margaret R Pardee Mem Hospital HendersonvilleEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 38m for patients treated and sent home
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18.1 mi
Prisma Health Greer Memorial Hospital GreerEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 28m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.