facebook tracking Otterbein Middletown, Franklin OH: CMS Ratings & Inspections
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Otterbein Middletown

All states › Ohio › Franklin › Otterbein Middletown

105 Atrium Drive Franklin, OH 45005 · Warren County

(513) 727-4590

All 2 nursing homes in Franklin, OH (2 take Medicaid)

Accepts Medicare Accepts Medicaid 60 certified beds Non profit

CMS certification number 366376 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Otterbein Middletown a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Otterbein Middletown as of October 2026.

CMS rates it 4 out of 5 stars overall, above the Ohio average of 3.2. Inspectors issued 19 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 5 out of 5; for long-term residents, 5 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 3.99 hours per resident per day at Otterbein Middletown, above the Ohio median of 3.58 (US median: 3.72). About 0.55 of those hours are from registered nurses. On weekends it falls to 3.78 hours, 5% below its all-week average. 29.6% of nursing staff left within a year (Ohio median 48.9%). That is lower than most homes in Ohio, a sign of a steadier team.

Nursing care per resident per day 3.99 hours
Above the Ohio median of 3.58 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.55 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.78 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 29.6% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 0% a year Share of registered nurses who left over a year.
Administrators who left 1 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds60
Residents per day 55 About 91% of beds filled, on average
OwnershipNon profit - Church related
Payment acceptedMedicare and Medicaid
Certified sinceJune 2009
Part of a chainOtterbein Seniorlife
Legal business nameOTTERBEIN MIDDLETOWN LLC

Paying for care at Otterbein Middletown: Medicare and Medicaid

Otterbein Middletown is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Ohio's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on January 8, 2026 and found 8 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 19 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 19 citations at Otterbein Middletown across 4 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 19 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (9) and resident assessment and care planning (3). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level E, January 8, 2026).

January 8, 2026 · 8 citations

EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Feb 9, 2026)

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Feb 9, 2026)

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Feb 9, 2026)

DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0578 · Deficient, Provider has date of correction (Feb 9, 2026)

DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0584 · Deficient, Provider has date of correction (Feb 9, 2026)

DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0636 · Deficient, Provider has date of correction (Feb 9, 2026)

DProvide appropriate foot care.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0687 · Deficient, Provider has date of correction (Feb 9, 2026)

DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0842 · Deficient, Provider has date of correction (Feb 9, 2026)

October 14, 2025 · 1 citation · includes complaint inspection

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Past Non-Compliance (Oct 6, 2025)

August 15, 2022 · 9 citations

EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Nov 18, 2022)

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Nov 18, 2022)

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Nov 18, 2022)

DProvide activities to meet all resident's needs.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0679 · Deficient, Provider has date of correction (Nov 18, 2022)

DAssist a resident in gaining access to vision and hearing services.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0685 · Deficient, Provider has date of correction (Nov 18, 2022)

DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0690 · Deficient, Provider has date of correction (Nov 18, 2022)

DProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Deficient, Provider has date of correction (Nov 18, 2022)

DProvide timely, quality laboratory services/tests to meet the needs of residents.

Potential for more than minimal harm · Administration Deficiencies · Tag F0770 · Deficient, Provider has date of correction (Nov 18, 2022)

DProvide or obtain dental services for each resident.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0791 · Deficient, Provider has date of correction (Nov 18, 2022)

August 29, 2019 · 1 citation

DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0644 · Deficient, Provider has date of correction (Sep 16, 2019)

Questions to ask on a tour of Otterbein Middletown

  1. What do families most often ask you about before moving in?
  2. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  3. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 3/5 4/5 5/5
August 2026 4/5 3/5 4/5 5/5
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Location

Hospitals near Otterbein Middletown

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 0.3 mi
    Atrium Medical Center Franklin
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 2h 43m for patients treated and sent home
  • 10.0 mi
    Kettering Medical Center - Sycamore Miamisburg
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 1h 48m for patients treated and sent home
  • 10.3 mi
    West Chester Medical Center West Chester
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 3h 39m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Arlington Pointe Care Center Middletown · 2.3 mi away ★★★★☆ Inspection 4/5 · Staffing 2/5 107 beds · Medicaid
The Laurels of Middletown Middletown · 3.3 mi away ★★★☆☆ Inspection 2/5 · Staffing 3/5 109 beds · Medicaid
Willow Knoll Post-Acute and Senior Living Middletown · 3.5 mi away ★★★☆☆ Inspection 4/5 · Staffing 1/5 58 beds · Medicaid
Momentous Health at Franklin Franklin · 3.8 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 1/5 79 beds · Medicaid
Otterbein Lebanon Retirement Community Lebanon · 4.1 mi away ★★★★★ Inspection 4/5 · Staffing 3/5 154 beds · Medicaid

More nursing homes near Otterbein Middletown ›   All nursing homes in Franklin ›

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Other Otterbein Seniorlife nursing homes in Ohio

Affiliation comes from CMS's affiliated-entity data, October 2026. All 20 Otterbein Seniorlife nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/ohio/franklin/otterbein-middletown/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.