All states › Ohio › Hilliard › Mill Run Care Center
3399 Mill Run Drive Hilliard, OH 43026 · Franklin County
All 4 nursing homes in Hilliard, OH (4 take Medicaid)
CMS certification number 366142 · See this home on Medicare Care Compare
Is Mill Run Care Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Mill Run Care Center as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Ohio average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.12 hours per resident per day at Mill Run Care Center, above the Ohio median of 3.58 (US median: 3.72). About 0.88 of those hours are from registered nurses. On weekends it falls to 3.54 hours, 14% below its all-week average. 65.4% of nursing staff left within a year (Ohio median 48.9%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Mill Run Care Center: Medicare and Medicaid
Mill Run Care Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Ohio's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on September 10, 2025 and found 17 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 34 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 34 citations at Mill Run Care Center across 7 inspection dates, 7 of them from complaint investigations. 3 were at the actual-harm level (G–I), most recently on September 10, 2025. The most common areas cited were quality of life and care (13) and pharmacy service (5). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level G, September 10, 2025).
June 11, 2026 · 1 citation · includes complaint inspection
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
September 10, 2025 · 18 citations, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHonor the resident's right to manage his or her financial affairs.
EProvide enough food/fluids to maintain a resident's health.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DEnsure each resident receives an accurate assessment.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide safe, appropriate pain management for a resident who requires such services.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure that residents are free from significant medication errors.
DProvide or obtain dental services for each resident.
DEnsure that paid feeding assistants have the training they need.
March 27, 2025 · 3 citations, includes actual harm · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate foot care.
April 24, 2024 · 1 citation · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
March 6, 2024 · 1 citation · includes complaint inspection
EEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
May 4, 2023 · 5 citations
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure that residents are free from significant medication errors.
June 15, 2021 · 5 citations
FProvide and implement an infection prevention and control program.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Questions to ask on a tour of Mill Run Care Center
- Inspectors cited the home at the actual-harm level on September 10, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 65.4% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $59,378 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Sep 10, 2025 | Fine | $59,378 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 2/5 | 5/5 |
| August 2026 | 3/5 | 2/5 | 3/5 | 5/5 |
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Location
Hospitals near Mill Run Care Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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4.3 mi
Riverside Methodist Hospital ColumbusEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 50m for patients treated and sent home
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5.0 mi
Doctors Hospital ColumbusEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 58m for patients treated and sent home
- 5.4 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Mill Run Care Center › All nursing homes in Hilliard ›
Compare Mill Run Care Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Trueman Pointe Care Center · Hilliard · 5 stars · 1.7 mi
- Friendship Village of Dublin · Dublin · 5 stars · 4.5 mi
- Wesley Glen Health Services · Columbus · 5 stars · 6.0 mi
- Majestic Care of Columbus · Columbus · 5 stars · 6.6 mi
Other Optalis Health & Rehabilitation nursing homes in Ohio
- New Albany Care Center · Columbus · 5 stars
- Abbyshire Place Health and Rehabilitation Center · Bidwell · 5 stars
- The Grand · Dublin · 3 stars
- Riverview · Columbus · 3 stars
- Monterey Care Center · Grove City · 3 stars
- West Park Care Center · Columbus · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 36 Optalis Health & Rehabilitation nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.