All states › Ohio › Milan › Vista Care Center of Milan
185 S Main St Milan, OH 44846 · Erie County
CMS certification number 366067 · See this home on Medicare Care Compare
Is Vista Care Center of Milan a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Vista Care Center of Milan as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Ohio average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 2.77 hours per resident per day at Vista Care Center of Milan, below the Ohio median of 3.58 (US median: 3.72). About 0.39 of those hours are from registered nurses. On weekends it falls to 2.34 hours, 16% below its all-week average. Ask how weekends are staffed. 45% of nursing staff left within a year (Ohio median 48.9%).
About this nursing home
Paying for care at Vista Care Center of Milan: Medicare and Medicaid
Vista Care Center of Milan is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Ohio's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on October 17, 2024 and found 8 deficiencies, plus 8 from complaint inspections in the same period. In total, inspectors issued 31 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 31 citations at Vista Care Center of Milan across 6 inspection dates, 16 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on October 17, 2024 (complaint inspection). The most common areas cited were freedom from abuse, neglect, and exploitation (6) and pharmacy service (6). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, October 17, 2024). 6 citations were under CMS's abuse, neglect and exploitation rules.
September 9, 2025 · 4 citations · includes complaint inspection
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
ERespond appropriately to all alleged violations.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
March 12, 2025 · 2 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
October 17, 2024 · 16 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
GProvide safe, appropriate pain management for a resident who requires such services.
FEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FProvide and implement an infection prevention and control program.
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProtect each resident from separation (from other residents, his/her room, or confinement to his/her room).
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
DProvide special eating equipment and utensils for residents who need them and appropriate assistance.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
November 14, 2023 · 2 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
January 19, 2023 · 5 citations
DProtect each resident from the wrongful use of the resident's belongings or money.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
CObserve each nurse aide's job performance and give regular training.
September 26, 2019 · 2 citations
FProvide and implement an infection prevention and control program.
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Questions to ask on a tour of Vista Care Center of Milan
- Inspectors cited the home at the immediate-jeopardy level on October 17, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on September 9, 2025. How are staff trained, and how are concerns reported?
- Weekend staffing is 16% below the all-week average. Who is on duty on Saturday nights?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $12,834 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Oct 17, 2024 | Fine | $12,834 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 3/5 | 5/5 |
| August 2026 | 2/5 | 1/5 | 2/5 | 5/5 |
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Location
Hospitals near Vista Care Center of Milan
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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4.5 mi
Fisher Titus Memorial Hospital NorwalkEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 4m for patients treated and sent home
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12.2 mi
Firelands Community Hospital SanduskyEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 57m for patients treated and sent home
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14.6 mi
Bellevue Hospital BellevueEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 7m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Vista Care Center of Milan › All nursing homes in Milan ›
Compare Vista Care Center of Milan with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Norwalk Memorial Home · Norwalk · 5 stars · 4.4 mi
- Admirals Pointe Nursing & Rehabilitation · Huron · 5 stars · 8.2 mi
- Parkvue Health Care Center · Sandusky · 5 stars · 8.8 mi
- Twilight Gardens Nursing and Rehabilitation · Norwalk · 4 stars · 4.0 mi
Other Continuing Healthcare Solutions nursing homes in Ohio
- Crestwood Ridge Skilled Nursing and Rehab · Hillsboro · 5 stars
- Riverside Landing Nursing and Rehabilitation · McConnelsville · 4 stars
- Monarch Meadows Nursing and Rehabilitation · Seaman · 3 stars
- The Vista Center · Lisbon · 2 stars
- Vista Center of Boardman · Boardman · 2 stars
- Belpre Landing Nursing and Rehabilitation · Belpre · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 12 Continuing Healthcare Solutions nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.