All states › Ohio › Norwalk › Norwalk Memorial Home
272 Benedict Ave Norwalk, OH 44857 · Huron County
All 3 nursing homes in Norwalk, OH (3 take Medicaid)
CMS certification number 365668 · See this home on Medicare Care Compare
Is Norwalk Memorial Home a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Norwalk Memorial Home as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Ohio average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.84 hours per resident per day at Norwalk Memorial Home, above the Ohio median of 3.58 (US median: 3.72). About 0.70 of those hours are from registered nurses. On weekends it falls to 3.56 hours, 7% below its all-week average. 46.4% of nursing staff left within a year (Ohio median 48.9%).
About this nursing home
Paying for care at Norwalk Memorial Home: Medicare and Medicaid
Norwalk Memorial Home is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Ohio's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 15, 2024 and found 7 deficiencies, plus 1 from complaint inspections in the same period. CMS notes that this home's most recent inspection was more than two years ago. In total, inspectors issued 23 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 23 citations at Norwalk Memorial Home across 4 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 21 were "potential for more than minimal harm" (D–F) and 2 were minimal (A–C). The most common areas cited were resident rights (10) and freedom from abuse, neglect, and exploitation (4). The most serious was cited under the CMS rule to "verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining" (tag F0729, level E, December 30, 2025). 4 citations were under CMS's abuse, neglect and exploitation rules.
December 30, 2025 · 1 citation · includes complaint inspection
EVerify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
August 15, 2024 · 7 citations
EImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
DEnsure that residents are free from significant medication errors.
CNot hire anyone with a finding of abuse, neglect, exploitation, or theft.
CPost nurse staffing information every day.
March 21, 2022 · 10 citations
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
May 30, 2019 · 5 citations
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Questions to ask on a tour of Norwalk Memorial Home
- CMS cited the home under its abuse and neglect rules on August 15, 2024. How are staff trained, and how are concerns reported?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- The last standard inspection was more than two years ago. Can I see any recent complaint inspection results?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 4/5 | 5/5 |
| August 2026 | 4/5 | 4/5 | 4/5 | 3/5 |
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Location
Hospitals near Norwalk Memorial Home
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.1 mi
Fisher Titus Memorial Hospital NorwalkEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 4m for patients treated and sent home
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13.9 mi
Mercy Hospital of Willard WillardEmergency roomMedian ER visit 1h 39m for patients treated and sent home
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15.1 mi
Bellevue Hospital BellevueEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 7m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Compare Norwalk Memorial Home with the 3 closest homes side by side ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.