All states › Ohio › St Marys › Otterbein St Mary's Retirement Community
11230 State Route 364 St Marys, OH 45885 · Auglaize County
All 3 nursing homes in St Marys, OH (3 take Medicaid)
CMS certification number 365953 · See this home on Medicare Care Compare
Is Otterbein St Mary's Retirement Community a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Otterbein St Mary's Retirement Community as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Ohio average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.64 hours per resident per day at Otterbein St Mary's Retirement Community, about the same as the Ohio median of 3.58 (US median: 3.72). About 0.84 of those hours are from registered nurses. On weekends it falls to 3.25 hours, 11% below its all-week average. 30.6% of nursing staff left within a year (Ohio median 48.9%). That is lower than most homes in Ohio, a sign of a steadier team.
About this nursing home
Paying for care at Otterbein St Mary's Retirement Community: Medicare and Medicaid
Otterbein St Mary's Retirement Community is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Ohio's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 25, 2026 and found 6 deficiencies. In total, inspectors issued 20 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 20 citations at Otterbein St Mary's Retirement Community across 6 inspection dates, 4 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on November 14, 2023. The most common areas cited were quality of life and care (12) and pharmacy service (3). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, November 14, 2023). 1 citation was under CMS's abuse, neglect and exploitation rules.
June 25, 2026 · 6 citations
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure that residents are free from significant medication errors.
DProvide and implement an infection prevention and control program.
April 3, 2024 · 1 citation · includes complaint inspection
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
January 11, 2024 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
November 14, 2023 · 2 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
September 14, 2023 · 4 citations
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
June 10, 2021 · 6 citations
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure medication error rates are not 5 percent or greater.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Questions to ask on a tour of Otterbein St Mary's Retirement Community
- Inspectors cited the home at the actual-harm level on November 14, 2023 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on November 14, 2023. How are staff trained, and how are concerns reported?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 4/5 | 3/5 |
| August 2026 | 4/5 | 4/5 | 3/5 | 4/5 |
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Location
Hospitals near Otterbein St Mary's Retirement Community
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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3.6 mi
Grand Lake Health System St MarysEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 29m for patients treated and sent home
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11.5 mi
Mercer County Joint Township Community Hospital ColdwaterEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 1h 55m for patients treated and sent home
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20.7 mi
Wilson Memorial Hospital SidneyEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 42m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Otterbein St Mary's Retirement Community › All nursing homes in St Marys ›
Compare Otterbein St Mary's Retirement Community with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Vancrest of St Mary's · St Marys · 5 stars · 3.5 mi
Other Otterbein Seniorlife nursing homes in Ohio
- Otterbein North Shore · Lakeside · 5 stars
- Otterbein at Granville · Granville · 5 stars
- Otterbein Lebanon Retirement Community · Lebanon · 5 stars
- Otterbein at Maineville · Maineville · 4 stars
- Otterbein Springboro · Centerville · 4 stars
- Otterbein Union Township · Batavia · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 20 Otterbein Seniorlife nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.