All states › Ohio › Westlake › Brookdale Westlake Village
28450 Westlake Village Drive Westlake, OH 44145 · Cuyahoga County
All 7 nursing homes in Westlake, OH (7 take Medicaid)
CMS certification number 366373 · See this home on Medicare Care Compare
Is Brookdale Westlake Village a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Brookdale Westlake Village as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Ohio average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.45 hours per resident per day at Brookdale Westlake Village, above the Ohio median of 3.58 (US median: 3.72). About 1.08 of those hours are from registered nurses. On weekends it falls to 3.83 hours, 14% below its all-week average. 41.3% of nursing staff left within a year (Ohio median 48.9%).
About this nursing home
Paying for care at Brookdale Westlake Village: Medicare and Medicaid
Brookdale Westlake Village is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Ohio's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on October 3, 2024 and found 0 deficiencies, plus 6 from complaint inspections in the same period. In total, inspectors issued 10 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 10 citations at Brookdale Westlake Village across 6 inspection dates, 8 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 9 were "potential for more than minimal harm" (D–F) and 1 was minimal (A–C). The most common areas cited were quality of life and care (3) and infection control (2). The most serious was cited under the CMS rule to "ensure food and drink is palatable, attractive, and at a safe and appetizing temperature" (tag F0804, level E, April 22, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.
August 17, 2026 · 1 citation · includes complaint inspection
DEnsure that residents are free from significant medication errors.
April 22, 2026 · 4 citations · includes complaint inspection
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProvide and implement an infection prevention and control program.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
CReasonably accommodate the needs and preferences of each resident.
October 3, 2024 · 1 citation · includes complaint inspection
DEnsure that residents are free from significant medication errors.
October 6, 2023 · 2 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
October 20, 2022 · 1 citation
DProvide activities to meet all resident's needs.
November 15, 2019 · 1 citation
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Brookdale Westlake Village
- CMS cited the home under its abuse and neglect rules on October 6, 2023. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 5/5 | 5/5 |
| August 2026 | 5/5 | 4/5 | 4/5 | 5/5 |
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Location
Hospitals near Brookdale Westlake Village
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.3 mi
St John Medical Center WestlakeEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 51m for patients treated and sent home
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2.9 mi
Cleveland Clinic Avon Hospital AvonEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 4h 7m for patients treated and sent home
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6.1 mi
Fairview Hospital ClevelandEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 4h 2m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.