All states › Ohio › Westlake › Rae Ann Suburban
29505 Detroit Rd Westlake, OH 44145 · Cuyahoga County
All 7 nursing homes in Westlake, OH (7 take Medicaid)
CMS certification number 365845 · See this home on Medicare Care Compare
Is Rae Ann Suburban a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Rae Ann Suburban as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Ohio average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.93 hours per resident per day at Rae Ann Suburban, above the Ohio median of 3.58 (US median: 3.72). About 0.86 of those hours are from registered nurses. On weekends it falls to 3.66 hours, 7% below its all-week average. 63.2% of nursing staff left within a year (Ohio median 48.9%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Rae Ann Suburban: Medicare and Medicaid
Rae Ann Suburban is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Ohio's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 11, 2025 and found 8 deficiencies, plus 8 from complaint inspections in the same period. In total, inspectors issued 34 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 34 citations at Rae Ann Suburban across 12 inspection dates, 21 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on December 5, 2023 (complaint inspection). The most common areas cited were quality of life and care (7) and nutrition and dietary (6). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, December 5, 2023). 4 citations were under CMS's abuse, neglect and exploitation rules.
June 16, 2026 · 5 citations · includes complaint inspection
EProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DEnsure medication error rates are not 5 percent or greater.
CDispose of garbage and refuse properly.
June 11, 2025 · 11 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
FProvide and implement an infection prevention and control program.
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
EEnsure each resident receives an accurate assessment.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
CEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
January 23, 2025 · 1 citation · includes complaint inspection
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
December 15, 2024 · 2 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
CDispose of garbage and refuse properly.
November 4, 2024 · 1 citation · includes complaint inspection
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
June 28, 2024 · 1 citation · includes complaint inspection
DProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
March 19, 2024 · 2 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide and implement an infection prevention and control program.
February 29, 2024 · 1 citation · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
December 5, 2023 · 2 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FProvide and implement an infection prevention and control program.
November 13, 2023 · 3 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
August 8, 2022 · 2 citations
EProvide safe and appropriate respiratory care for a resident when needed.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
August 8, 2019 · 3 citations
EDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
DProvide safe and appropriate respiratory care for a resident when needed.
Questions to ask on a tour of Rae Ann Suburban
- Inspectors cited the home at the immediate-jeopardy level on December 5, 2023 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 16, 2026. How are staff trained, and how are concerns reported?
- There were 4 infection-control citations. Who leads infection prevention, and what is the current outbreak policy?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 63.2% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $10,065 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Nov 13, 2023 | Fine | $10,065 |
| Nov 13, 2023 | Payment Denial | 1 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 1/5 | 5/5 |
| August 2026 | 2/5 | 1/5 | 1/5 | 5/5 |
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Location
Hospitals near Rae Ann Suburban
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.8 mi
Cleveland Clinic Avon Hospital AvonEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 4h 7m for patients treated and sent home
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2.0 mi
St John Medical Center WestlakeEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 51m for patients treated and sent home
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6.4 mi
Fairview Hospital ClevelandEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 4h 2m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Rae Ann Suburban › All nursing homes in Westlake ›
Compare Rae Ann Suburban with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Huntington Woods Care & Rehab Center · Westlake · 5 stars · 1.2 mi
- Lutheran Home · Westlake · 5 stars · 1.4 mi
- Brookdale Westlake Village · Westlake · 5 stars · 1.7 mi
- St Mary of the Woods · Avon · 5 stars · 3.5 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.