All states › Pennsylvania › Kennett Square › Crosslands
1660 East Street Road Kennett Square, PA 19348 · Chester County
All 2 nursing homes in Kennett Square, PA
CMS certification number 395388 · See this home on Medicare Care Compare
Is Crosslands a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Crosslands as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Pennsylvania average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 5.38 hours per resident per day at Crosslands, above the Pennsylvania median of 3.64 (US median: 3.72). About 1.30 of those hours are from registered nurses. On weekends it falls to 4.74 hours, 12% below its all-week average. 17.6% of nursing staff left within a year (Pennsylvania median 44.6%). That is lower than most homes in Pennsylvania, a sign of a steadier team.
About this nursing home
Paying for care at Crosslands: Medicare and Medicaid
Crosslands is certified for Medicare but not Medicaid. It can provide short-term skilled nursing and rehab covered by Medicare Part A, but if long-term care is needed and Medicaid becomes the payer, a move to a Medicaid-certified home would be needed. Nursing homes that accept Medicaid in Pennsylvania.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 20, 2026 and found 2 deficiencies. In total, inspectors issued 8 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 8 citations at Crosslands across 4 inspection dates, 2 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on January 9, 2025. The most common areas cited were freedom from abuse, neglect, and exploitation (3) and resident assessment and care planning (2). The most serious was cited under the CMS rule to "develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured" (tag F0656, level G, January 9, 2025). 3 citations were under CMS's abuse, neglect and exploitation rules.
February 20, 2026 · 2 citations
DNot hire anyone with a finding of abuse, neglect, exploitation, or theft.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
January 9, 2025 · 3 citations, includes actual harm
GDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DRespond appropriately to all alleged violations.
DEnsure each resident receives an accurate assessment.
January 22, 2024 · 2 citations · includes complaint inspection
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
December 28, 2023 · 1 citation
DRespond appropriately to all alleged violations.
Questions to ask on a tour of Crosslands
- Inspectors cited the home at the actual-harm level on January 9, 2025 under the rule on resident assessment and care planning. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on February 20, 2026. How are staff trained, and how are concerns reported?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $12,735 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jan 9, 2025 | Fine | $12,735 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 5/5 | 4/5 |
| August 2026 | 5/5 | 4/5 | 5/5 | 5/5 |
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Location
Hospitals near Crosslands
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 6.3 mi
-
6.6 mi
Chester County Hospital West ChesterEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 4h 1m for patients treated and sent home
- 9.0 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Other Kendal nursing homes in Pennsylvania
- Kendal at Longwood · Kennett Square · 5 stars
- Barclay Friends · West Chester · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 5 Kendal nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.