All states › Pennsylvania › West Chester › West Chester Rehabilitation and Healthcare Center
800 West Miner Street West Chester, PA 19382 · Chester County
All 5 nursing homes in West Chester, PA (4 take Medicaid)
CMS certification number 395740 · See this home on Medicare Care Compare
Is West Chester Rehabilitation and Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for West Chester Rehabilitation and Healthcare Center as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Pennsylvania average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.45 hours per resident per day at West Chester Rehabilitation and Healthcare Center, below the Pennsylvania median of 3.64 (US median: 3.72). About 0.52 of those hours are from registered nurses. On weekends it falls to 3.15 hours, 9% below its all-week average. 39.1% of nursing staff left within a year (Pennsylvania median 44.6%).
About this nursing home
Paying for care at West Chester Rehabilitation and Healthcare Center: Medicare and Medicaid
West Chester Rehabilitation and Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Pennsylvania's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on October 3, 2024 and found 6 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 41 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 41 citations at West Chester Rehabilitation and Healthcare Center across 10 inspection dates, 10 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on May 6, 2024. The most common areas cited were quality of life and care (16) and pharmacy service (7). The most serious was cited under the CMS rule to "provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives" (tag F0678, level J, May 6, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
June 30, 2026 · 1 citation · includes complaint inspection
DProvide enough food/fluids to maintain a resident's health.
May 11, 2026 · 2 citations · includes complaint inspection
DProvide timely, quality laboratory services/tests to meet the needs of residents.
DProvide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
February 27, 2025 · 1 citation · includes complaint inspection
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
October 3, 2024 · 6 citations
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
August 15, 2024 · 1 citation, includes actual harm · includes complaint inspection
GProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
May 6, 2024 · 9 citations, includes immediate jeopardy
JProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
EProvide safe, appropriate dialysis care/services for a resident who requires such services.
EAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DRespond appropriately to all alleged violations.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
March 26, 2024 · 1 citation · includes complaint inspection
EProvide enough food/fluids to maintain a resident's health.
February 28, 2024 · 2 citations · includes complaint inspection
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
January 17, 2024 · 2 citations · includes complaint inspection
DReasonably accommodate the needs and preferences of each resident.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
June 16, 2023 · 16 citations, includes immediate jeopardy
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide safe, appropriate dialysis care/services for a resident who requires such services.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
DEnsure residents have reasonable access to and privacy in their use of communication methods.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide enough food/fluids to maintain a resident's health.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DProvide timely, quality laboratory services/tests to meet the needs of residents.
CProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Questions to ask on a tour of West Chester Rehabilitation and Healthcare Center
- Inspectors cited the home at the immediate-jeopardy level on May 6, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on May 6, 2024. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $40,019 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Aug 15, 2024 | Fine | $23,218 |
| May 6, 2024 | Fine | $16,801 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 2/5 | 5/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 4/5 |
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Location
Hospitals near West Chester Rehabilitation and Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.6 mi
-
1.9 mi
Chester County Hospital West ChesterEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 4h 1m for patients treated and sent home
- 6.3 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near West Chester Rehabilitation and Healthcare Center › All nursing homes in West Chester ›
Compare West Chester Rehabilitation and Healthcare Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Barclay Friends · West Chester · 5 stars · 1.6 mi
- Park Lane Post Acute · West Chester · 5 stars · 2.5 mi
- Pocopson Home · West Chester · 5 stars · 4.1 mi
- Crosslands · Kennett Square · 5 stars · 4.7 mi
Other Marquis Health Services nursing homes in Pennsylvania
- Montgomery Subacute and Respiratory Center · Plymouth Meeting · 5 stars
- Rittenhouse Post Acute · Philadelphia · 5 stars
- Alpine Valley Post Acute and Healthcare Center · Lebanon · 5 stars
- Oxford Rehabilitation and Healthcare Center · Langhorne · 5 stars
- Yardley Rehabilitation and Healthcare Center · Yardley · 5 stars
- Kearsley Rehabilitation and Nursing Center · Philadelphia · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 90 Marquis Health Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.