All states › Pennsylvania › West Chester › Aventura at Pembrooke
1130 West Chester Pike West Chester, PA 19380 · Chester County
All 5 nursing homes in West Chester, PA (4 take Medicaid)
CMS certification number 395166 · See this home on Medicare Care Compare
Is Aventura at Pembrooke a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Aventura at Pembrooke as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Pennsylvania average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.40 hours per resident per day at Aventura at Pembrooke, below the Pennsylvania median of 3.64 (US median: 3.72). About 0.32 of those hours are from registered nurses. On weekends it falls to 3.03 hours, 11% below its all-week average.
About this nursing home
Paying for care at Aventura at Pembrooke: Medicare and Medicaid
Aventura at Pembrooke is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Pennsylvania's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 29, 2026 and found 12 deficiencies, plus 12 from complaint inspections in the same period. In total, inspectors issued 37 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 37 citations at Aventura at Pembrooke across 9 inspection dates, 14 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on December 28, 2025 (complaint inspection). The most common areas cited were quality of life and care (17) and resident assessment and care planning (6). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level L, December 28, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.
August 31, 2026 · 1 citation · includes complaint inspection
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
July 29, 2026 · 12 citations
FEnsure that residents are fully informed and understand their health status, care and treatments.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
FMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
EProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DEnsure each resident receives an accurate assessment.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DProvide and implement an infection prevention and control program.
March 26, 2026 · 1 citation · includes complaint inspection
DProvide enough food/fluids to maintain a resident's health.
December 28, 2025 · 6 citations, includes immediate jeopardy · includes complaint inspection
LEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide timely, quality laboratory services/tests to meet the needs of residents.
DProvide and implement an infection prevention and control program.
November 3, 2025 · 4 citations, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
August 22, 2025 · 7 citations
EEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide enough food/fluids to maintain a resident's health.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
July 25, 2024 · 4 citations
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DProvide or get specialized rehabilitative services as required for a resident.
June 27, 2024 · 1 citation · includes complaint inspection
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
March 21, 2024 · 1 citation · includes complaint inspection
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
Questions to ask on a tour of Aventura at Pembrooke
- Inspectors cited the home at the immediate-jeopardy level on December 28, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 29, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $64,386 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Dec 28, 2025 | Fine | $55,416 |
| Nov 3, 2025 | Fine | $8,970 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 2/5 | 2/5 |
| August 2026 | 1/5 | 1/5 | 2/5 | 2/5 |
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Location
Hospitals near Aventura at Pembrooke
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 3.1 mi
- 3.3 mi
-
3.3 mi
Chester County Hospital West ChesterEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 4h 1m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Aventura at Pembrooke › All nursing homes in West Chester ›
Compare Aventura at Pembrooke with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Barclay Friends · West Chester · 5 stars · 3.6 mi
- Park Lane Post Acute · West Chester · 5 stars · 3.6 mi
- Hcc at White Horse Village · Newtown Square · 5 stars · 4.1 mi
- Continuing Care at Maris Grove · Glen Mills · 5 stars · 6.0 mi
Other Aventura Health Group nursing homes in Pennsylvania
- Aventura at Creekside · Carbondale · 2 stars
- Aventura at Prospect · Prospect Park · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 11 Aventura Health Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.