All states › South Dakota › New Underwood › Good Samaritan Society New Underwood
412 South Madison New Underwood, SD 57761 · Pennington County
CMS certification number 435104 · See this home on Medicare Care Compare
Is Good Samaritan Society New Underwood a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Good Samaritan Society New Underwood as of October 2026.
CMS rates it 2 out of 5 stars overall, below the South Dakota average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.11 hours per resident per day at Good Samaritan Society New Underwood, below the South Dakota median of 3.69 (US median: 3.72). About 0.86 of those hours are from registered nurses. On weekends it falls to 2.38 hours, 24% below its all-week average. Ask how weekends are staffed. 62.9% of nursing staff left within a year (South Dakota median 46.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Good Samaritan Society New Underwood: Medicare and Medicaid
Good Samaritan Society New Underwood is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet South Dakota's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on December 8, 2025 and found 10 deficiencies. In total, inspectors issued 29 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 29 citations at Good Samaritan Society New Underwood across 5 inspection dates, 2 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on June 10, 2025. The most common areas cited were quality of life and care (6) and resident assessment and care planning (5). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, June 10, 2025). 2 citations were under CMS's abuse, neglect and exploitation rules.
December 8, 2025 · 10 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EEnsure services provided by the nursing facility meet professional standards of quality.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DPost nurse staffing information every day.
DHave a plan that describes the process for conducting QAPI and QAA activities.
July 9, 2025 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
June 10, 2025 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
January 30, 2025 · 12 citations, includes actual harm
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
FProvide care and assistance to perform activities of daily living for any resident who is unable.
FEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
FProvide and implement an infection prevention and control program.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide enough food/fluids to maintain a resident's health.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
November 16, 2023 · 5 citations
FElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
FProvide and implement an infection prevention and control program.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Questions to ask on a tour of Good Samaritan Society New Underwood
- Inspectors cited the home at the actual-harm level on June 10, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on December 8, 2025. How are staff trained, and how are concerns reported?
- Weekend staffing is 24% below the all-week average. Who is on duty on Saturday nights?
- Nursing staff turnover was 62.9% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $26,595 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jun 10, 2025 | Fine | $11,190 |
| Jan 30, 2025 | Fine | $15,405 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 3/5 | 3/5 |
| August 2026 | 2/5 | 2/5 | 3/5 | 3/5 |
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Location
Hospitals near Good Samaritan Society New Underwood
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 17.6 mi
-
19.8 mi
Rapid City Regional Hospital Rapid CityEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 52m for patients treated and sent home
- 19.9 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
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Other Good Samaritan Society nursing homes in South Dakota
- Good Samaritan Society Howard · Howard · 5 stars
- Good Samaritan Society Canton · Canton · 5 stars
- Good Samaritan Society Scotland · Scotland · 5 stars
- Good Samaritan Society Luther Manor · Sioux Falls · 3 stars
- Good Samaritan Society - St Martin Village · Rapid City · 3 stars
- Good Samaritan Society Sioux Falls Center · Sioux Falls · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 92 Good Samaritan Society nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.