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Tennessee State Veterans Home- Cleveland

All states › Tennessee › Cleveland › Tennessee State Veterans Home- Cleveland

1940 Westland Drive Cleveland, TN 37311 · Bradley County

(423) 813-3600

All 4 nursing homes in Cleveland, TN (4 take Medicaid)

Cited for abuse Accepts Medicare Accepts Medicaid 108 certified beds Government

CMS certification number 445543 · See this home on Medicare Care Compare

CMS abuse icon CMS marks this nursing home with its abuse icon. CMS shows the icon for homes with abuse citations in recent inspections: an abuse citation where residents were harmed (scope and severity G or higher) within the past year, or abuse citations at D or higher (potential for harm) in each of the last two years. Shown as of October 2026. Details on Care Compare.

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Tennessee State Veterans Home- Cleveland a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Tennessee State Veterans Home- Cleveland as of October 2026.

CMS rates it 2 out of 5 stars overall, below the Tennessee average of 3.1. Inspectors issued 5 citations in the last three years. CMS imposed 1 penalty, including $8,788 in fines, in that time. For short-term rehab patients CMS rates quality 2 out of 5; for long-term residents, 3 out of 5. CMS currently shows its abuse icon for this home (see above).

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Staffing

Nursing staff spend about 4.86 hours per resident per day at Tennessee State Veterans Home- Cleveland, above the Tennessee median of 3.66 (US median: 3.72). About 0.60 of those hours are from registered nurses. On weekends it falls to 4.22 hours, 13% below its all-week average. 46.8% of nursing staff left within a year (Tennessee median 48.7%).

Nursing care per resident per day 4.86 hours
Above the Tennessee median of 3.66 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.60 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 4.22 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 46.8% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 35.3% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds108
Residents per day 104 About 96% of beds filled, on average
OwnershipGovernment - State
Payment acceptedMedicare and Medicaid
Certified sinceFebruary 2024
Part of a chainTennessee State Veterans' Home
Legal business nameTENNESSEE STATE VETERANS HOME BOARD

Paying for care at Tennessee State Veterans Home- Cleveland: Medicare and Medicaid

Tennessee State Veterans Home- Cleveland is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Tennessee's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on January 22, 2026 and found 4 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 5 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 5 citations at Tennessee State Veterans Home- Cleveland across 1 inspection date, 1 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on January 22, 2026. The most common areas cited were resident rights (2) and freedom from abuse, neglect, and exploitation (1). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, January 22, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.

January 22, 2026 · 5 citations · includes complaint inspection

GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Complaint inspection · Deficient, Provider has date of correction (Mar 1, 2026)

DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0557 · Deficient, Provider has date of correction (Mar 31, 2026)

DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0582 · Deficient, Provider has date of correction (Mar 31, 2026)

DEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has date of correction (Feb 3, 2026)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Mar 31, 2026)

Questions to ask on a tour of Tennessee State Veterans Home- Cleveland

  1. Inspectors cited the home at the actual-harm level on January 22, 2026 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on January 22, 2026. How are staff trained, and how are concerns reported?
  3. CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
  4. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  5. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years, including $8,788 in fines.

DateTypeAmount or length
Jan 22, 2026 Fine $8,788

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 2/5 2/5 4/5 3/5
August 2026 2/5 2/5 4/5 3/5
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Location

Hospitals near Tennessee State Veterans Home- Cleveland

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 2.9 mi
    Skyridge Medical Center Cleveland
    Emergency room ★★☆☆☆ Medicare overall 2 of 5
    Median ER visit 3h 22m for patients treated and sent home
  • 21.5 mi
    Memorial Healthcare System, INC Chattanooga
    Emergency room ★★★★★ Medicare overall 5 of 5
    Median ER visit 3h 30m for patients treated and sent home
  • 21.9 mi
    Commonspirit-Memorial Hospital-North Georgia Ringgold
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 1h 58m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Life Care Center of Cleveland Cleveland · 3.1 mi away ★★☆☆☆ Inspection 2/5 · Staffing 4/5 142 beds · Medicaid
Bradley Health Care & Rehab Cleveland · 3.6 mi away ★☆☆☆☆ Inspection 2/5 · Staffing 1/5 213 beds · Medicaid
Signature Healthcare of Cleveland Cleveland · 3.9 mi away ★★★☆☆ Inspection 2/5 · Staffing 2/5 100 beds · Medicaid
Life Care Center of Ooltewah Ooltewah · 10.1 mi away ★★★★★ Inspection 4/5 · Staffing 4/5 120 beds · Medicaid
Life Care Center of Collegedale Collegedale · 10.7 mi away ★★★☆☆ Inspection 2/5 · Staffing 2/5 124 beds · Medicaid

More nursing homes near Tennessee State Veterans Home- Cleveland ›   All nursing homes in Cleveland ›

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Other Tennessee State Veterans' Home nursing homes in Tennessee

Affiliation comes from CMS's affiliated-entity data, October 2026. All 5 Tennessee State Veterans' Home nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/tennessee/cleveland/tennessee-state-veterans-home-cleveland/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.