All states › Tennessee › Knoxville › Senator Ben Atchley State Veterans' Home
One Veterans Way Knoxville, TN 37931 · Knox County
All 13 nursing homes in Knoxville, TN (10 take Medicaid)
CMS certification number 445484 · See this home on Medicare Care Compare
Is Senator Ben Atchley State Veterans' Home a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Senator Ben Atchley State Veterans' Home as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Tennessee average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.52 hours per resident per day at Senator Ben Atchley State Veterans' Home, above the Tennessee median of 3.66 (US median: 3.72). About 0.71 of those hours are from registered nurses. On weekends it falls to 3.94 hours, 13% below its all-week average. 37.5% of nursing staff left within a year (Tennessee median 48.7%). That is lower than most homes in Tennessee, a sign of a steadier team.
About this nursing home
Paying for care at Senator Ben Atchley State Veterans' Home: Medicare and Medicaid
Senator Ben Atchley State Veterans' Home is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Tennessee's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 11, 2026 and found 2 deficiencies. In total, inspectors issued 5 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 5 citations at Senator Ben Atchley State Veterans' Home across 3 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 5 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were resident assessment and care planning (3) and freedom from abuse, neglect, and exploitation (1). The most serious was cited under the CMS rule to "coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed" (tag F0644, level D, March 11, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.
March 11, 2026 · 2 citations
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
January 23, 2025 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
February 14, 2024 · 2 citations
DEnsure each resident receives an accurate assessment.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Questions to ask on a tour of Senator Ben Atchley State Veterans' Home
- CMS cited the home under its abuse and neglect rules on January 23, 2025. How are staff trained, and how are concerns reported?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 5/5 | 5/5 | 3/5 |
| August 2026 | 5/5 | 5/5 | 4/5 | 2/5 |
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Location
Hospitals near Senator Ben Atchley State Veterans' Home
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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4.0 mi
Parkwest Medical Center KnoxvilleEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 4h 19m for patients treated and sent home
- 5.4 mi
- 5.4 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Senator Ben Atchley State Veterans' Home › All nursing homes in Knoxville ›
Compare Senator Ben Atchley State Veterans' Home with the 3 closest homes side by side ›
Other Tennessee State Veterans' Home nursing homes in Tennessee
- W D Bill Manning Tennessee State Veterans Home · Humboldt · 5 stars
- Brigadier General Wendell H Gilbert TN State Veter · Clarksville · 4 stars
- Tennessee State Veterans Home- Cleveland · Cleveland · 2 stars
- Tennessee Veterans Home · Murfreesboro · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 5 Tennessee State Veterans' Home nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.