All states › Tennessee › Knoxville › Creekview Health and Rehabilitation
3300 Broadway NE Knoxville, TN 37917 · Knox County
All 13 nursing homes in Knoxville, TN (10 take Medicaid)
CMS certification number 445297 · See this home on Medicare Care Compare
Is Creekview Health and Rehabilitation a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Creekview Health and Rehabilitation as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Tennessee average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.50 hours per resident per day at Creekview Health and Rehabilitation, below the Tennessee median of 3.66 (US median: 3.72). About 0.48 of those hours are from registered nurses. On weekends it falls to 3.01 hours, 14% below its all-week average. 69.7% of nursing staff left within a year (Tennessee median 48.7%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Creekview Health and Rehabilitation: Medicare and Medicaid
Creekview Health and Rehabilitation is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Tennessee's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on November 17, 2025 and found 6 deficiencies. In total, inspectors issued 23 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 23 citations at Creekview Health and Rehabilitation across 3 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 23 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were resident assessment and care planning (8) and quality of life and care (5). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, November 17, 2025).
November 17, 2025 · 6 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
June 28, 2022 · 10 citations
FProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide enough food/fluids to maintain a resident's health.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
October 22, 2019 · 7 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DAssist a resident in gaining access to vision and hearing services.
DProvide routine and 24-hour emergency dental care for each resident.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Creekview Health and Rehabilitation
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 69.7% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 2/5 | 1/5 | 4/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 4/5 |
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Location
Hospitals near Creekview Health and Rehabilitation
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.6 mi
Physicians Regional Medical Center KnoxvilleEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 16m for patients treated and sent home
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3.1 mi
Fort Sanders Regional Medical Center KnoxvilleEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 54m for patients treated and sent home
- 3.2 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Creekview Health and Rehabilitation › All nursing homes in Knoxville ›
Compare Creekview Health and Rehabilitation with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Fort Sanders Tcu · Knoxville · 5 stars · 3.1 mi
- Holston Health & Rehabilitation Center · Knoxville · 5 stars · 3.9 mi
- Beverly Park Place Health and Rehab · Knoxville · 4 stars · 3.3 mi
- Island Home Park Health and Rehab · Knoxville · 4 stars · 3.6 mi
Other The Ensign Group nursing homes in Tennessee
- Savannah Nursing and Rehabilitation · Savannah · 5 stars
- Westwood Nursing and Rehabilitation · Decaturville · 4 stars
- Meadowbrook Healthcare and Rehabilitation Center · Pulaski · 4 stars
- Decatur County Healthcare · Parsons · 4 stars
- Vanayer Senior Living and Rehabilitation · Martin · 3 stars
- Foothills Transitional Care and Rehabilitation · Maryville · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 347 The Ensign Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.