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NHC Healthcare, Knoxville

All states › Tennessee › Knoxville › NHC Healthcare, Knoxville

809 East Emerald Ave Knoxville, TN 37917 · Knox County

(865) 524-7366

All 13 nursing homes in Knoxville, TN (10 take Medicaid)

Accepts Medicare Accepts Medicaid 127 certified beds For profit

CMS certification number 445098 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is NHC Healthcare, Knoxville a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for NHC Healthcare, Knoxville as of October 2026.

CMS rates it 3 out of 5 stars overall, about the same as the Tennessee average of 3.1. Inspectors issued 11 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 5 out of 5; for long-term residents, 3 out of 5. Those results differ a lot, so ask about the unit your family member would be on.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 4.18 hours per resident per day at NHC Healthcare, Knoxville, above the Tennessee median of 3.66 (US median: 3.72). About 1.04 of those hours are from registered nurses. On weekends it falls to 3.56 hours, 15% below its all-week average. 58.6% of nursing staff left within a year (Tennessee median 48.7%).

Nursing care per resident per day 4.18 hours
Above the Tennessee median of 3.66 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 1.04 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.56 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 58.6% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 30% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds127
Residents per day 89 About 70% of beds filled, on average
OwnershipFor profit - Limited Liability company
Payment acceptedMedicare and Medicaid
Certified sinceJanuary 1972
Part of a chainNational Healthcare Corporation
Legal business nameNHC HEALTHCARE-KNOXVILLE LLC

Paying for care at NHC Healthcare, Knoxville: Medicare and Medicaid

NHC Healthcare, Knoxville is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Tennessee's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on April 29, 2026 and found 1 deficiency. In total, inspectors issued 11 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 11 citations at NHC Healthcare, Knoxville across 4 inspection dates, 1 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on March 15, 2023. The most common areas cited were freedom from abuse, neglect, and exploitation (3) and nutrition and dietary (2). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, March 15, 2023). 3 citations were under CMS's abuse, neglect and exploitation rules.

April 29, 2026 · 1 citation

DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (May 12, 2026)

November 5, 2024 · 1 citation · includes complaint inspection

DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Complaint inspection · Deficient, Provider has date of correction (Dec 10, 2024)

March 15, 2023 · 7 citations, includes actual harm

GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Deficient, Provider has date of correction (Apr 13, 2023)

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Apr 13, 2023)

EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0584 · Deficient, Provider has date of correction (Apr 13, 2023)

DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0550 · Deficient, Provider has date of correction (Apr 13, 2023)

DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Deficient, Provider has date of correction (Apr 13, 2023)

DProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0744 · Deficient, Provider has date of correction (Apr 13, 2023)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Apr 13, 2023)

December 18, 2019 · 2 citations

DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Deficient, Provider has date of correction (Feb 8, 2020)

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Feb 8, 2020)

Questions to ask on a tour of NHC Healthcare, Knoxville

  1. Inspectors cited the home at the actual-harm level on March 15, 2023 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on November 5, 2024. How are staff trained, and how are concerns reported?
  3. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  4. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 3/5 3/5 4/5 4/5
August 2026 3/5 3/5 4/5 4/5
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Location

Hospitals near NHC Healthcare, Knoxville

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Creekview Health and Rehabilitation Knoxville · 0.7 mi away ★☆☆☆☆ Inspection 2/5 · Staffing 1/5 91 beds · Medicaid
Fort Sanders Tcu Knoxville · 2.4 mi away ★★★★★ Inspection 4/5 · Staffing 5/5 24 beds
NHC Healthcare, Ft Sanders Knoxville · 2.4 mi away ★★★☆☆ Inspection 2/5 · Staffing 3/5 160 beds · Medicaid
Island Home Park Health and Rehab Knoxville · 3.1 mi away ★★★★☆ Inspection 4/5 · Staffing 2/5 95 beds · Medicaid
Holston Health & Rehabilitation Center Knoxville · 3.8 mi away ★★★★★ Inspection 4/5 · Staffing 3/5 94 beds · Medicaid

More nursing homes near NHC Healthcare, Knoxville ›   All nursing homes in Knoxville ›

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Other National Healthcare Corporation nursing homes in Tennessee

Affiliation comes from CMS's affiliated-entity data, October 2026. All 72 National Healthcare Corporation nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/tennessee/knoxville/nhc-healthcare-knoxville/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.